Rasa Sayang House Self-Check in Facility

I would never recommend this place to anyone. The water taps were broken, the shower didn’t work properly, and there was almost no water pressure in the shower. (see the photos). Be aware of scammers. I was asked to pay a damage deposit, and I accepted because otherwise I couldn’t access the seller’s check-in information. After making the payment, my bank account was compromised. I contacted the seller about this, but I never received a reply. Please be very careful if you are considering staying here.

Stayed during the hottest few days of the UK, the room itself was fairly small and humid. With no air conditioning the only thing available was a fan and having the top window open with little breeze coming through. The bedside lamp shade was broken and warn that I didn’t want to risk using it in fears of the bull itself breaking and one of the hangers in the wardrobe is broken (coming away from the nail). The bathroom small and basic with a tiny old and outdated shower, I had to plan my day around having a shower as it to between 15 to 25 minutes for the hot water to come through. The shower curtains are an odd choice, very old retro but needs replacing as there is old stained mould at the bottom. The bedside light itself had old springs out and was a very uncomfortable stay, I also came up with rashes after sleeping, possible bedbugs and/or fleas. I ended up spending 3 nights there instead of the paid 5 nights as the facilities were not to the promised standard of the hotel. Would not recommend this place and for the 5 nights that I paid for, was definitely not worth the price. If you are desperate and looking for a place to stay, then I would recommend only 1 to 2 nights, anything over you will be charged a crazy amount for a terrible stay.

The room is quite small, but it has some basic kitchen facilities, so it’s okay for a short stay and convenient if you just need somewhere to keep your luggage. However, the check-in and check-out times are not very convenient, and the additional charges for this are quite expensive. Overall, it’s okay for the price, but the extra fees and timings could definitely be improved.

The location was good. The room was of good size. However at night there was a rumbling machinery sound which seemed to be causing vibrations in the walls of the room. It was difficult to fall asleep due to this and it was not ideal at all. Though they sent someone to look at it during the day the source could not be located and hence we had to endure this during our entire stay. The sink and the shower cubicle were not draining. The sink was fixed by them after we brought it to their attention. There was some mold in the bathroom. The room was very warm. They provided us with a portable air con on our request. Though the customer service was good we ended up spending a lot of time trying to get these things fixed in the room which was inconvenient. I think these should have been checked and taken care of by the accommodation before our arrival.

Reasonable price, quiet place, efficient, good space. Lots of restaurants nearby. Convenient transportation.

The location is great. The accommodation was kinda rundown. Weather was hot and one fan was provided. Overall ok only.

It is a room with a bed. Also a kitchen you can share. Clean, but not glamorous.