"the location is good, above department store but the parking is a bit challenging, the staff was nice and the room is clean "

"Aesthetically pleasing but not that big for the facilities like swimming pool, kids playground and the library. One of a kind, no other hotel has this concept."

"I stayed here for my trip to the concert at BSD ICE. The location is close, and there are plenty of convenience stores around, so it's convenient. The room is clean. Overall, it's pretty decent"

"location was convenient, and everything was smooth from check-in to check-out. Would definitely stay here again. Highly recommended!"

"Everything was absolutely great! The location is strategic, and the food was delicious. However, I do have one complaint: the room had a bit of a musty smell when we first entered. I hope this can be looked into. Also, during breakfast, there were some black bits in the orange juice. Even after changing glasses, it was still there. We informed the staff, and they immediately responded and offered us complimentary watermelon juice. All the best, Hotel Santika!"

"The location is good. It has convinience store on the lobby and a padang restaurant beside the hotel."

"The location is very strategic, just a 10-minute walk to ICE BSD. There was one friendly guy at the reception desk. However, unfortunately, the room's cleanliness was lacking. There were leftover food crumbs on the table that weren't cleaned, leading to ants. The bedsheets had hair on them and seemed like they hadn't been changed, making me itch when I slept. The walls and toilet bowl looked yellowish and had grime. The trash can was dirty because it wasn't lined with a plastic bag. The power outlet next to the bed was detached from the wall and hadn't been fixed. It's what you'd expect for the price, with pros and cons. But as a suggestion, even though the price is indeed cheap, it would be good if the cleanliness could be improved. The mattress could at least be vacuumed if not changed (I still don't think it's acceptable if it's not changed at all), and wiping the table is easy since cleaning cloths aren't expensive. Lining the trash can with a plastic bag is also cheap. The toilet could probably be cleaned more regularly with special liquid to prevent more grime buildup."

"There's also a swimming pool."

"I used to really like staying here, but this recent stay was disappointing, the towel pillowcases were all yellow, they looked dirty. So I don't feel comfortable"