Church Farm Haven Holiday Park

A large family get together for my granddaughter’s second birthday. We had three vans in a lovely location on the park. Great walks along the beach and an ice cream at Pagham was a lovely Sunday morning activity. My only slight criticism was the lack of baby changing facilities in the swimming changing rooms. And I’m sorry but I’ve got to mention the aggressive appearance of the security staff looking like night club bouncers, checking children’s passes at 6pm! I can see the necessity of security presence but come on, stab vests, hi viz and earpieces? I can remember when Bradly Bear used to welcome you in!

We stayed in a Diamond Lodge for half term, myself, husband and my 92 year old mum , 2 grandaughters aged 5 and 9. It appeared clean until a closer inspection. One of the showers didn't work but was rectified in a timely manor. Haven you need to check the cleaning is done to a higher standard.

On our first night, we discovered a bed bug infestation in our caravan, killing about 30 bugs, most full of blood (see picture). After a difficult night, we went to reception and were given the choice to leave or stay with the bugs. Eventually, we were moved to a new caravan, but only after hours of cleaning and laundry. Though offered a refund, we were dissatisfied with the response from Adam and arranged a meeting with the Manager of Experience, Sam Goddard. Sam informed us that Haven's policy is to send people home, even with bed bugs. He insisted they wouldn’t knowingly place guests in infested caravans, but management showed little accountability and poor customer service. When we pressed the issue, Sam accused us of shouting, stormed off, and even threatened to call security on us—despite my 75-year-old mother being present. Our holiday was ruined by both the bed bugs and the unprofessional, threatening behavior from management, who consistently evaded responsibility. Weeks later, we remain worried we may have brought the infestation home. Even head office have still not taken responsibility for poor management and bed bug infestation. They even suggested we go to Citizens Advice Bureau. Shocking! Sleep tight, don’t let the bed bugs bite!

Friendly staff and a well maintained and clean site. Caravan was very clean and bedding fresh and newly laundered. Caravan had tv’s and CH and electric fire. Microwave,fridge/freezer, kettle, toaster, gas cooker. USB points. Located around a large Lagoon, with easy access to caravan and your own car parking space next to caravan. A good sized swimming pool indoors and outside play areas for children. Plenty of choice to eat in restaurant or take away, or have food delivered to the caravan. Near to Pagham Beach and local facilities

The park is great for a break the only thing that didn't come to standard was the on site restaurant, we ordered 2 beef lasagnes and a bottle of house white wine, the wine was a 10% volt that was not that cold despite being served in a cooler pot with just water and no ice, cost £19.00,the food was poor firstly the chip where barely warm and the lasagna was served in a bowl which clearly had been microwaved as the food and bowl where red hot and could cause injury. Cost £17.00 each one approx.

Booked this site as never been before. Wow absolutely stunning We were in a Saver caravan which was fine it was lovely & clean plus not to far from everything. Such a lovely site it's not to big, brilliant arcade, restaurant looked fine though we didn't eat in it but we did sit & have drinks, we had lots of fun in the arcade, i loved sitting outside the onsite shop in the morning with my coffee listening to the church bells. The walk round the lagoon was gorgeous so very peaceful, the walk to the beach was a joy too. I can't fault this Haven we will be back hopefully for longer next time though my husband would like me to book accommodation overlooking the lagoon.