Guest User
December 4, 2023
- Proprietor didn't even expect us when we arrived. Forgotten who we were, extremely disorganised. - Placed in the 'family room' upstairs, which contained 2 cots, 2 bunk beds and a load of personal items. Felt like we had been thrust in there at the last minute. - Window was broken. Could not be locked. When I Brough this to management, they couldn't find the key, and fastened it with security bands (see photos) - Window broken (Health and safety /Fire safety violation) - 5 Dogs running around the food preperation area. Unsanitary and unclean conditions. - Entire hotel stank of cigarette smoke. - Toilet was disgusting, covered in human faeces. Clearly not been cleaned. Almost refused to pay. Extremely unhappy to pay £198 for our three day stay. Will not be staying here again.