dusitD2 Khao Yai

dusitD2 Khao Yai Reviews

dusitD2 Khao Yai

678 Moo 18, Mu Si, Pakchong, Mu Si, Nakhon Ratchasima Province, 30130, ThailandView Hotel Details
dusitD2 Khao Yai
dusitD2 Khao YaidusitD2 Khao YaidusitD2 Khao Yai
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dusitD2 Khao Yai Guest Reviews

4.4/5
Very Good
192 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(192)
Positive reviews(187)
Reviews with photos/video(99)
Awesome stay(70)
Awesome rooms(55)
Loved the view(30)
Tasty food(16)
Great swimming pool(13)
Quiet & comfortable(12)
Perfect for kids(9)
Large rooms(8)
Negative reviews(5)
Tom Kros
Deluxe Twin Room
Stayed in Jan 2025
Family
5 review
3.7/5
Posted on Feb 3, 2025
Overall is fine. The highlight is Alpaca. There is no kid club but have small outdoor activities for kids which may not work for bad weather. Room is a bit dated and worn out. Breakfast is blend and could be better especially facility. it is way too crowded.
Anonymous User
Deluxe Plus Twin Room
Stayed in Nov 2024
Couples
7 review
4.0/5
Very Good
Posted on Dec 29, 2024
Good atmosphere, but if you book during peak season, the price of the room is high compared to the size and amenities of the room. Hot water is quite slow. It takes a long time to take a warm shower.
Response from Property: Dear Anonymous Thank you for taking the time to provide us with your valuable feedback.First and foremost, I would like to sincerely apologize for any inconvenience you may have experienced. Please rest assured that we are treating your concerns with the utmost seriousness, and we have communicated them to the appropriate department for further review.We look forward to the opportunity to welcome you back in the near future and to provide you with an improved experience. Kind regards,Vasin Khawpila (Mr.)Front Office Manager
Suat Yen
2 Bedroom Deluxe
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Nice room overlooking national park with beautiful sunset. We had nice mookata dinner at outdoor seating. Also enjoyed the zoo and pot painting plus bath tub in room.
Response from Property: Dear Khun Suat Yen, Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
Anonymous User
Deluxe King Room
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Nov 27, 2024
Overall, it’s good, but I think the cleaning could have been better. I found dust on the glasses and limestone stains on faucets which gave me unpleasant feeling when I touched them.
Response from Property: First and foremost, I would like to thank you for choosing to stay at dusitD2 Khao Yai during your recent trip and I am grateful for your time in sharing your stay experience here and please accept our sincerest apologies for any inconvenience while your stay which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality as your suggestion. Apart from that we hope that the rest of your stay was a pleasant and enjoyable one. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
Guest User
Deluxe Plus Twin Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 14, 2025
Good service and good vibe, suit for family trips especially children
Response from Property: Dear Value guest, Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
Kristina
Deluxe Twin Room
Stayed in Sep 2024
Family
4 review
2.7/5
Posted on Oct 16, 2024
I'd like to share my recent experience at a hotel. Unfortunately, it didn't meet our expectations. We had previously stayed at Dusit Thani Hua Hin and were hoping for a similar experience in Khao Yai. The only positive aspects were the view and location of the hotel and the presence of cute alpacas. However, the pool was dirty with a lot of hair in it, and the room didn't seem very clean. The tiles in the bathroom were filthy, and the bathrobes appeared to be used and unwashed before our arrival. On the balcony, there was no rack to hang bathing suits, and there was no coffee machine in the room. Additionally, the sink was broken, so the water didn't go down the drain. The food was also disappointing. The café underneath Kuni Kuni served horrible, bitter, and tasteless coffee for over 120 baht per cup. The breakfast in the restaurant was even worse, with very limited options. When I ordered an omelet with vegetables and requested no pork, they brought me a stinky ham omelet instead. Overall, it was a disappointing experience.
6/8
Response from Property: Dear Khun KristinaThank you for sharing your valuable feedback for your recent stay with us.We are delighted to hear that you had good experience with Dusit Thani Hua Hin, However Dusit Thani Hua Hin is five star hotel not on the same level as us, We sincerely apologize for the shortcomings during your stay, particularly regarding the cleanliness of the pool and room, missing amenities such as a coffee machine it's not standard in the room type you stay in. The issues with your dining experience - this is not the standard we strive for, and your concerns have been addressed with our team.We are pleased that you enjoyed the view and alpacas, but we understand the experience fell short overall. We hope to have the opportunity to welcome you back in the future and provide a much better stay.Thank you again for your input.Vasin Khawpila Front Office Manager
AJ452
Deluxe Twin Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Everything is so perfect. I love the morning view from my room—it's really fresh with full green scenery. I’ll definitely stay here again someday.
Response from Property: Thank you very much for choosing dusitD2 Khao Yai and taking your time to leave your rating and comment for us. We are delighted to know that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Vasin Khawpila (Mr.)Front Office Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 20, 2024
Good breakfast and good views
Response from Property: Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 24, 2024
Room is comfortable, clean, very nice and good ambience; however the breakfast needs to be improved. Such as the bacon is very hard. There is not much choice of bread or not much choice of international breakfast.
Response from Property: Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future.
Hock Chen
Deluxe Twin Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Nice hotel in the countryside. Full of greenery and fresh air. Cooler then Bangkok. Easy to get food.
Response from Property: Dear Khun Hock Chen,Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours,Suphaphorn KimthongGuest Experience Manager
Natpraphat S.
Deluxe King Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I love this place due to calm & clean. All staffs are polity, nice & always smile.
Response from Property: Thank you for submitting a wonderful comment of your experience in your recent trip at dusitD2 Khao Yai.We are truly happy and appreciated to know that, we did succeeded in creating a memorable experience for you to have a pleasant time during your visited here Thank you once again and we look forward to welcoming you back to dusitD2 Khao Yai in the nearest future.
Anonymous User
Deluxe Twin Room
Stayed in Dec 2024
Solo travellers
2 review
4.5/5
Great
Posted on Jan 27, 2025
Nice and clean hotel, service staff very helpful , will definitely do a return visit..
Response from Property: Dear Khun Guests, Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
Sahatsawat
Deluxe King Room
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Jul 30, 2024
Fantastic view form pool side 👍🏻 the best part of the hotel
Response from Property: Thank you for submitting a wonderful comment of your experience in your recent trip at dusitD2 Khao Yai.We are truly happy and appreciated to know that, we did succeeded in creating a memorable experience for you to have a pleasant time during your visited here Thank you once again and we look forward to welcoming you back to dusitD2 Khao Yai in the nearest future.
NgAlvin
Deluxe Plus King Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Jan 22, 2025
It is a nice resort and I will recommend it to anyone who is looking to escape from your usual Bangkok holiday. Rooms are spacious and their breakfast is great.
Response from Property: Dear Khun NgAlvin Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager
CJ
Deluxe King Room
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Clean room , location is peaceful and the hotel has many activities. Front desk staff are cheerful and friendly.
Response from Property: Dear Khun CJ, Thank you very much for choosing dusitD2 Khao Yai and taking the time to leave your rating and comment for us. We are very happy to see that you have a pleasant stay with us which your constructive feedback will be made known to our team as we endeavor to maintain and always improve our service standards of our hospitality. We look forward to the pleasure of welcoming you back in the nearest future. Sincerely yours Suphaphorn KimthongGuest Experience Manager