The food is not the best. So dont expect too much. The pizza is a must try though. It was amazing. The rest of the things I tried from the menu were some sandwiches (overcooked), pasta (soggy), filipino food (dry). I was there for four days
They need to understand the travellers a bit more. I went there for my bday. Even if it said it was under renovation, I decided to go. That is already saying a lot! And the lady at the front desk did not do an eyeball scanning of the reservation and the ask.
I arrived at 6:30am on my first day. I understand no hotel will check you in at that time unless you pay extra so I decided to book a city tour to do something before the check in time. The tour was going to end between 12pm and 1pm. I asked the girl at the front desk if I could check in after the tour ended, she said no. The policy said to wait until 3pm and that they were fully booked.
I arrived on a Sunday. When I confronted her about the high occupancy on a Sunday being questionable and asked her again to please help, she changed her statement to there are no king size beds availabe and that I had to wait until 3pm. I knew that was not true, cause unfortunately, for her I used to work in hotels before. The lowest occupancy is always Sundays. EVERYWHERE!
Fortunately for me there was another lady that did check me in after my tour was over. What a wonderful girl. Her name is KZ. She really helped me all throughout my stay. I made sure she recovered the bad experience. If you decide to go there look for her. She will make sure you are well treated.