View our top-rated 5 Stars hotels in Palembang for your utmost comfort and convenience

Top rated hotels in Palembang

Get inspiration from real travellers to find your ideal stay
The Alts Hotel
4.3/546 Reviews
The hotel location was perfect. Near to many restaurant. Hotel staffs were friendly and nice too. They even recommend a local restaurant where the prices are reasonable. Thumbs up :) the room was valued for money and perfect. Thanks for making our trip so memorable with the good service provided💗💗💗
The Excelton Hotel
4.3/516 Reviews
Don't know where to start. I have a few days left to stay at this hotel, but can't resist to review this hotel asap, cause i've been stay here for a couple days. My question, is it really 5 stars hotel? Like, really??! The good things are, the staff at lobby so humble (not the receptionist one), i mean the bell boy (who always wearing the green suit) and the guy on white shirt who always opened the door everytime we walk-in to. They're so humble, always say hi and put smile on their face. The receptionist, you need to learn from them, to smile and be nice when you talk to guest. The room, this hotel has a comfy bed, appreciate that, and room service has a good hospitality, everytime i call them to ask something, they can give me those things really quick. So lets start for the worst thing about this hotel. FIRST, the frontman at the breakfast resto and their resto's staff. The frontman name is Sinta, the woman who wears the green dress, she's so unrespectful, not humble, even when i'm waiting the staff cleaned up the table i want to sat to, then this woman came to my table then drag the staff to other place, man! he's cleaning my table, like why you drag him off?! Like what?! you need to learn etiquette girl, then there's guy who's so rude, he talk to guest in a bad way and like yelling, i don't remember his name. The only good staff at the resto is Yusuf and a girl who wears white shirt and green apron on her waist, they're both humble and always smiling. They both have good attitude. I don't like their food, i ate cereal and watermelon only, others really doesn't have a taste. really bad quality for 5stars hotel resto. and still have a couple days to eat the same thing, poor me. Then, one more, there's a door in corridor yang bertuliskan ”staff only”, mereka selalu membiarkan pintu tersebut terbuka dengan banyak sampah di dalamnya, dan staff staff yang masuk dan keluar dari ruangan itu sangat berisik sekali, EVERYDAY, they laughing so hard, even they're singing! I mean, you need to keep quiet untuk menjaga kenyaman tamu, namun mereka menutup pintu dengan sangat berisik dan berbicara sesuka hati mereka, even at midnight seperti itu juga. And we're in pandemic situation, this hotel doesn't has great ”protokol kesehatan”, mereka membiarkan orang berkeliaran without masker, and tidak ada yang menegur tamu tamu yang seperti itu. And one thing yang cukup mengganggu, ketika kamu parkir di gedung, ketika ke lobby harus melewati koridor bebas merokok, dan to be honest ini sangat mengganggu, jika ingin ada tempat untuk merokok buatlah ruangan khusus utk merokok! The only reason why i chose this hotel, because this is the 5 stars hotel, but i don't think i'll comeback to this hotel in the future. There a lot things to upgrade. Ahh and untuk sekelas hotel bintang 5 dengan ruangan gym semini itu, it's not good. Just trying to be honest here.

Frequently Asked Questions

  • What are the popular 5 star hotels in Palembang?

    Whether you are travelling to Palembang for business or tourism, The Alts Hotel , The Excelton Hotel and Hotel Macan Kumbang Residence are all preferred hotels.

  • How much is the average rate for 5 star hotels in Palembang?

    For 5 star hotels in Palembang, the average price on weekdays is £74, and the average price on weekends (Friday–Saturday) is £70.

  • Which 5 star hotels in Palembang provide swimming pools?

    There are many 5 star hotels in Palembang with swimming pools. The Alts Hotel and The Excelton Hotel are very popular.

  • Which 5 star hotels in Palembang provide fitness facilities?

    The Alts Hotel and The Excelton Hotel provide fitness facilities. Satisfy your fitness needs even while travelling!

  • Which 5 star hotels in Palembang have bars?

    For 5 star hotels in Palembang with bars, The Alts Hotel and The Excelton Hotel are very popular.

  • Which 5 star hotels in Palembang provide breakfast?

    The Alts Hotel and The Excelton Hotel provide delicious breakfast. Start your day with high-quality breakfast!

  • Which 5 star hotels in Palembang offer spa services?

    Want to relax with spa treatment? Among 5 star hotels in Palembang, The Alts Hotel and The Excelton Hotel are very popular.

  • Which 5 star hotels in Palembang provide airport transfer services?

    Not familiar with Palembang? The Alts Hotel and The Excelton Hotel provide airport transfer services.

  • Which 5 star hotels in Palembang provide free Wi-Fi?

    Internet connection is an essential condition for travel. The Alts Hotel and The Excelton Hotel are popular hotels with free Wi-Fi.

  • Which 5 star hotels in Palembang are recommended for business travellers?

    Many 5 star hotels in Palembang are suitable for business travellers. When celebrating an anniversary, The Alts Hotel is a preferred hotel.

  • What deals are available for 5 star hotels in Palembang?

    Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see available promotions on Trip.com.

Local Travel Info

Highest Price£442
Lowest Price£7
Number of Reviews64
Number of Hotels5
Average Price (Weekdays)£74
Average Price (Weekends)£70

Tips for Selecting a 5 Star Hotel in Palembang

If you want to stay at the best hotel in Palembang, Trip.com is here to help! Looking for hotels in Palembang? Trip.com is a great place to start. If you travel to Indonesia, visiting Palembang is a good choice. For trips in Palembang, you can choose hotels around the city center or accommodations near popular attractions.

For those traveling for business and tourism, Sultan Mahmud Badaruddin II Airport is the preferred choice when visiting Palembang.

When visiting Palembang, you can choose from over 56 hotels with great reviews. Palembang has many well-known chain hotels which are suitable for both business trips and vacations. In Palembang, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Those who favor Novotel can choose a hotel under its name. A popular hotel in Palembang, Emilia Hotel by Amazing Palembang is also one of the highest rated. Many tourists also stay at Horison Ultima Palembang.

You can also visit top-rated attractions like Benteng Kuto Besak, Great Mosque of Palembang, Ampera Bridge.

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