Palazzo Sitano

The hotel is very well located. You can for sure just walk anywhere. It was a bit tricky to find it, as we were driving from mainland and the hotel is located right in middle of the historical centre where cars are not allowed. But the hotel receptionist arranged for someone to come, pick up the car and park it. Breakfast is well served, with options of hot and salty food (as in Italy breakfast is mostly sweet). Rooms are very comfy and air worked well in one of the rooms. We were staying in a family joint room (family of 4). The room my kids were in didn't have a bed, but a sofa roll out bed. It was not comfortable to them (2 big teens sharing). I don't understand why they didn't have a bed, as the room was huge and it could easily fit 2 queens . The room had Frescos ceilings ( ceiling hand painted decorations) all around the ceiling in both rooms. It seemed that it was restored during the renovation. I have never seem something quite like it in all the hotels rooms I have stayed around the world. It was very special. One of the reasons I booked this hotel was because it said on its description that they had laundry, but in reality they didn't. It was a paid service laundry. So we had to find somewhere to do laundry. The last thing is that I didn't find the hotel very clean. The floors inside the rooms were of dark wood and it was possible to see dirt.

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..

Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used lamps to light the room which we found strange. No chairs on balcony. Would have rated better if it wasn't advertised as a four star. We did not feel that the hotel lived up to the standards of other four star hotels.

Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.

The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.

A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!