Guest User
October 4, 2023
The Massimo Plaza Hotel is a wonderful, luxurious hotel in the heart of Palermo! The rooms were spacious and beyond comfortable! We had our choice of having a continental breakfast delivered to our room or set up in a beautiful eating area in the hotel. The staff was professional and could not be more helpful with restaurant reservations, directions and transportation. They were there 24 hours/day to meet any and all of our needs. The hotel staff, in particular, Christian, Jennie and Francesca gave us individual attention with the utmost in customer service. We cannot recommend this hotel enough for it's location, ambience and hotel staff!