We recently stayed at apartment number 5, and while the service we received was excellent, the apartment itself was a bit of a letdown. The staff were very responsive and helpful. When the kettle and washing machine stopped working during our stay, they arranged for replacements quickly and without any fuss, which we really appreciated. Their support definitely made the situation much easier. However, the apartment itself was quite dated and didn’t match the photos we saw on the website. The décor and furnishings were tired, and overall it lacked the fresh, modern feel we were expecting based on the listing. It wasn’t terrible, but it felt more worn than advertised.