Top 5-Star Hotels in Panama City

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

We really enjoyed our time at this location during our recent family trip to Panama City, Panama. The only ding I had was that the room could have use a more thorough cleaning, as we noticed some mold in our room, but I guess its difficult in such a humid climate. The breakfast offered was delicious and the attendants were super involved and attentive. We were met with plenty of helpful hands while traveling with our little ones. We also loved our room and the view from our room during our stay at this hotel. Our refrigerator was stacked with plenty of refreshment if we required anything at a moments notice, but we decided not to purchase anything from the refrigerator while there - so no idea if the cost was reasonable. The pool area was enjoyed by the kids and we also enjoyed the poolside service we were offered while enjoying the pool. We really liked most of the amenities during our time we spent at the JW Marriot and would be happy to stay at this hotel again in the future.

The W Panama was an unforgettable experience. It’s one of the best Marriott Hotels in Panama. The service at the W was the best I’ve experienced in Panama. They went above and beyond for Wifey’s birthday, I was impressed with the level of service received. They were quick to respond to my needs via the BonVoy app. and were exceptional throughout my stay. I loved how well they acknowledged my Elite status with Marriott. They even left a nice small cake in our upgraded suite. Cant say enough about the service, it was superb. The Wow suite has the name to match. It was one of the coolest rooms I’ve stayed in. Love that they offer so many room options, they are sure to meet just about any occasion.

The property has a great ocean view - at the bar and in the room. Staff are warm, friendly and helpful. Recognize Hilton Diamond members and provided great benefits. Great ocean view in the public areas and the room. We had a very good experience and think it provides excellent value. We are considering to spend a month there in the winter!!!!

Unfortunately one cant trust all reviews nowadays... My wife and I did actually stay at this hotel at the begning of the month. I mean, the place is ok and you get what you paid for! We were staying only 3 nights on our way to boquete so thought we would try it out as it has changed management lately having stayed at a nearby 5* hotel in our previous visit and did not want to repeat. The hotel is located in what used to be a desirable part of town which has since succumbed to the inevitable migration of businesses from the choked part of town to more modern areas. It is centrally located but suffers from terrible traffic during peak hours which means that those few minutes they advertise can turn into almost an hour to get to the heritage area. Even in this part of town, hotels like W and JW offer more contemporary accomodations and facilities. Speaking of which. The Bristol is not a new hotel and seems to be struggling with maintenance. Internet was spotty at best and our room had a smell that I can only attribute to dampness and old carpets or drapery. Service was nice, people were attentive at reception but the same thing could not be said about the restaurant and bar staff. The rstaurant on the 5th floor lacks atmosphere and pretty much looks over other buildings and not the skyline they advertise. Food was acceptable but seemed to be lacking purpose. We ended up having breakfast the next two days at a nearby chain cafe and chosing to dine out at one of the many restaurants on our way back from touring the city. The spa is nice and does has suprisingly great views! If stayig at a nearby hotel I would recommend it. They do have some sort of a tour desk at the ground floor but we found the lady working there too pushy and decided to stick to our guides and the experiences we found posted on Tripadvisor. Those were really useful. On our way back we will be staying at a new property in Casco as it is absolutely beautiful and worth discovering. I guess that if you have business in the area and have to choose a hotel within that neighborhood The Bristol would be an acceptable option amongs many others. But be advised it is far from the 5* experience that they seem to be proyecting at the moment. Hope this review helps those who are looking into staying in Panama. We are moving here in a few months on a more permanent basis and would like to make sure we dont miguide those coming for the first time.

I was in Panama City, Panama for Memorial Day Weekend 2023. For breakfast I dined at the La Brasserie restaurant every morning. My waitress, Oreida Roman, made me feel welcome every time. She was always friendly, smiled beautifully, and made sure that the restaurant met my expectations. If I come back to Panama in the near future I will be staying at the Marriott Sortis Hotel and will be dining at La Brasserie. Thank you Oreida and keep being the outstanding waitress that you are.

The hotel is located in the downtown area. We came across the road renovation, so it was a bit messy. The environment inside the hotel is very good. The breakfast is simple but I like the taste. It has high cost performance and it's worth recommending!

-Hotel pick-up service is good, the young man picks up the card, is very enthusiastic, help with luggage. Korean car, the car is still relatively new, but the air conditioning is not good, the wind is strong but not cooling. -The location of the hotel is great. Quiet in the brain. Just in the ancient city, the hotel entrance is relatively open, not far from the viewing attractions of the Panama New City skyline. -The hotel's service is more user-friendly, help to call the car, the room safe at night can not be opened, the young man on duty enters and exits several times, actively help solve it. -The room facilities are a bit old, the air conditioner is on uninterrupted, and the room is still very humid. Later, it was found that the wooden floor near the large wardrobe had a reflux and seepage. Bathroom bath

It was a pleasure to stay at this hotel with the warm friendly staff, especially Emma who went above and beyond to help us check in. While some of the staff may speak limited English, they make the extra effort to help communicate and understand your needs. This location was perfect for getting around the city using Uber and the fares were not that expensive (most trips were around USD 2-4). There is a grocery within walking distance, Riba Smith which has a lot of familiar brands and local items as well. The rooms were cleaned every day. The room was equipped with towels, hair dryer, toilet paper, cutlery including pots and bowls, dish washing liquid, a sponge and roll of napkins. We went to the grocery to get some food items and the kitchen was equipped with a microwave, electric stove (no need for matches!) and fridge. While the windows do not open in the room, it is still very comfortable. The washer & dryer are at the end of the hallway and they provide you with a bit of laundry detergent to get you through your first load of laundry. Only liquid detergent can be used in these machines and you will have to use quarters to operate the machine (at the time of our stay it was USD3.50 for washing and USD2.25 for the dryer). The front desk can help you with coins if you need (that’s where we got ours!). We stayed for two weeks. The room was on the 15th floor, it was quiet with a great view of the city. There were no disturbances or loud music, so it was ideal for having quick video conference calls if you have to work during your stay. It was a great stay and we will definitely look forward to staying there again.

Hotel location, clean and service is great. But I would not recommend it to people who need stable internet. If I would have chosen this hotel for a business trip I would have had serious issues as the connection is unstable and constantly cuts off after several minutes.