Very mixed experience.
Good location. Overall hotel condition is good.
Check-in and check out was fast and efficient, and the staff—including the manager—handled issues professionally. After a serious bathroom flooding problem with a strong sewage smell, we were moved to a clean room, given a late checkout, and a kind apology.
The restaurant was very disappointing. The shrimp and melon cocktail arrived without melon, with undercooked shrimp and an overwhelming amount of mayonnaise instead of the advertised dressing. After complain they gave us a plate of fresh melon and watermelon but still in a huge amout of mayonnaise.The pizza was also badly overcooked. They also offer to replace it but we were already fed up of waiting time and overall, the food felt careless and not up to standard.
As mentioned in many review bedsheets were grayish, stained, and we found hairs on them, making it uncomfortable to sleep.
Breakfast was simple but okay.
Overall: Very good staff response, but major improvements needed in food quality and linen condition.
