Halamanan Residences

Extremely bad stay. If Ctrip can give zero points, I would choose 0/5. Can you imagine a stay without hot water for showering? Booked for three nights. On the first night, we found that there was no hot water, and the guy couldn't solve it. It was too late to consider it, so we didn't contact the manager for fear of affecting their rest. In the morning, we were told that the technician came from Cebu to fix it. We also politely refused the owner's compensation. We only asked to fix the hot water. When I came back the next night, I found that it was not fixed at all. There were my WeChat and email, but no one notified me to contact me all day. The owner was in the hotel and didn't show up to deal with it. I had to contact Ctrip. I asked to check out and change hotels at that time, but it was so late that no one from the hotel came to check out. On the morning of the third day, when handling it, the manager told me that a 25% discount on the first two days would be considered a solution. Even for our check-out on the third day, we were required to leave the hotel at noon. That morning, we also arranged a morning island hopping activity through the hotel, which was obviously deliberately difficult. From the beginning to the end, the owner did not care about the disappointment and feelings of the guests at all, and thought that everything would be solved by discounts. He even said to me and Ctrip, the Philippines is so hot, why can't we take a cold shower? During the Spring Festival here, the temperature is 24-30 degrees all day long. Whether it is day or night, the tap is cold water at about 20 degrees. Can we take a shower? From the beginning to the end, he did not mention that he was not well maintained, and provided the defective room to the customer. For the failure to repair in time, the explanation of these two white owners is that this is the Philippines! They said that the technicians had to fly from Manila to repair it. The two different explanations made me question the credit of this hotel! We asked at the time, are you listed according to the consumption standards of the Philippines? This is your hotel's problem, why do you involve the Philippines as a country? For such an owner, the Chinese say: **! According to Western standards, there is no spirit of contract!

It is suitable for couples to vacation, very quiet, not suitable for families with children, the boss will find it noisy. But the hotel is very quiet, which is very good, and the arrangement of plants and scenery is very good, but the road back to the hotel is too difficult to walk, and there is a bumpy section. In short, it is generally good, people are very disciplined, and the place is safe and comfortable.