Hôtel Mercure Paris Porte de Pantin

Hôtel Mercure Paris Porte de Pantin Reviews

Hôtel Mercure Paris Porte de Pantin

22 Av. Jean Lolive, Pantin, 93500, FranceView Hotel Details
Hôtel Mercure Paris Porte de Pantin
Hôtel Mercure Paris Porte de PantinHôtel Mercure Paris Porte de PantinHôtel Mercure Paris Porte de Pantin
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Guest Reviews of Hôtel Mercure Paris Porte de Pantin

7.7/10
Good
78 review
Verified reviews
Location7.8
Amenities7.5
Service7.9
Cleanliness7.6
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All reviews(78)
Positive reviews(42)
Reviews with photos/video(3)
Negative reviews(16)
D0804****
Classic Twin Room
Stayed in Sep 2024
Other
46 review
4.5/10
Posted on Oct 21, 2024
This mercure hotel is far below the mercure standard which I have had. The facilities are old and the breakfast is basic! It is near metro station, easily to get around in Paris.
Traveler 7799
Classic Double Room
Stayed in Aug 2024
Solo traveller
52 review
10/10
Outstanding
Posted on Oct 15, 2024
The hotel was very good and l like the breakfast. If I visit agin Paris will stay same hotel.
Guest User
Classic Double Room
Stayed in Feb 2025
Business traveller
3 review
6.0/10
Posted on Mar 10, 2025
Location area not very safe
Guest User
Classic Twin Room
Stayed in Nov 2022
Couple
13 review
6.0/10
Posted on Jan 9, 2023
A lovely hotel.
M25892****
Classic Double Room
Stayed in Mar 2025
Business traveller
31 review
10/10
Outstanding
Posted on Apr 7, 2025
Meijue is more cost-effective
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M7790****
Classic Double Room
Stayed in Mar 2024
Business traveller
19 review
10/10
Outstanding
Posted on May 26, 2024
The road is being repaired in front of the door, which is a bit inconvenient, but the room is very good and spacious. The restaurant is also very good, the dinner is good, and the breakfast is very rich. It is also close to the subway station, it is worth recommending
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201817****
Classic Twin Room
Stayed in Jan 2024
Family
2 review
8.0/10
Very Good
Posted on Feb 17, 2024
The room is too small, it can only be said to be more economical
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永存
Classic Twin Room
Stayed in Oct 2023
Travelling with friends
101 review
10/10
Outstanding
Posted on Nov 28, 2023
Very good. I stayed in this hotel for several days. It was really good.
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Anonymous User
Classic Double Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 9, 2025
Hotel lejos pero cerca transporte. Desayuno normal.
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Guest User
Classic Double Room
Stayed in May 2025
Family
2 review
8.5/10
Very Good
Posted on Jun 22, 2025
Très bel hôtel bien situé le personnel est très serviable
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Guest User
Classic Double Room
Stayed in Apr 2025
Business traveller
5 review
4.5/10
Posted on May 30, 2025
qualité materiaux mediocre
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Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 29, 2025
This was a lovely two-night stay. The staff our late arrival, to the breakfast staff, to the reception desk staff. All were courteous and went out of their way to be helpful. The breakfast was really good, the shower lovely. It has elegant decor in the communal areas and a nice relaxed ambience. Thank you for making our stay in Paris memorable and lovely. Barbara
Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 1, 2025
Had an amazing 3 night stay in the hotel. Staff very friendly and accommodating. We checked in over half an hour early and we were able to leave our luggage in the store room when we checked out so we could enjoy our last few hours in Paris, minus our luggage. Our room was very comfortable, had everything we needed. The atmosphere downstairs was lovely. Although didn’t have much time to sit around as we had a lot of exploring to do. All in all, I would definitely stay here again.
Guest User
Stayed in Sep 2024
Other
2.0/10
Posted on Oct 21, 2024
Terrible. Stinks in the hallway. Room is filled with the cheapest furniture ever. Shower doesn’t work, mold everywhere . Like a room from the 70m’s that’s never been changed. And they made us pay 270 in total! There are plenty of better hotels in Paris.
Resort65097666980
Stayed in Apr 2024
Solo traveller
6.0/10
Posted on May 12, 2024
Spending 60 to 80 nights a year in Accor hotels and being an All loyalty member, I can compare hotels. Ibis, Adagio, Novotel, Pullman and Sofitel usually don't differ much in quality whereveryou go. Mercure does have more independent properties that differ a lot. The Mercure Porte de Pantin is definitely more of an Ibis than of a Novotel, although the desk is from wood instead of plastic. For €108 a night outside the Paris centre zone, I had expected more. Only one of the elevators was working and there was a notice on it that this would continue throughout the month of May. The room (414) is one of the smallest I have ever been in, smaller than in an average Ibis. For the first time in a least 50 stays, not counting Ibis, because they don't have different room types, my loyalty status didn't get me upgraded to a privileged room or even a superior one. And a classic room in this hotel really is basic. The floor if the room was not clean. When I came out of the bathroom and wanted to get on my socks, I noticed long hairs and dust on my soles, although I had just showered. And having to pick a piece of used chewing gum from the carpet didn't make me happy either. If you sit down on the toiletseat, your knees are against the wall. The showerhead disperses water left and right and could not be raised because an attachment was broken, but not to the middle where my body was. The sink of the washing basin was clogged and the water didn't get away. Still, with two more night to go. I will score this hotel as (barely) passable. The bed is comfortable and that is important for a good nights sleep. I did get a voucher for a free drink ant the bar that has decent beers on draught. The staff is acting in a professional manner and speaks decent English. And although this hotel is not in the centre, it is close to a metrostop (Houche) with a good connection to the city centre. The neighbourhood is very rough and multicultural, but this doesn't bother me. So, there are some positive points as well.