Rachel Abigail Bautista Austria
Our stay at Nobu Hotel was enjoyable overall, and we really appreciated the convenient location next to several shopping malls. That said, there are a few points worth noting.
The lobby and elevator areas had a noticeable cigarette smell, which wasn't ideal for us as we were traveling with young children.
We also found the no-outside-food policy a bit inconvenient, especially since the hotel's dining options were limited later in the evening.
The signage to the pool and shopping mall could be clearer. We accidentally tried to use a nearby pool that turned out to be for another hotel, which caused some confusion. The staff eventually allowed us access after checking our room number, but the interaction felt a bit tense, and our children were repeatedly watched closely even with my husband supervising.
Breakfast offered good variety, with both buffet and à la carte choices available. We opted for the buffet, which is served at the Hyatt Hotel and requires a short shuttle ride. On our first morning, we paid 155 HKD for one buffet access. The next day, reception staff offered promotions—30% off for new members or buy-one-get-one for BDO cardholders. We took the buy-one-get-one offer, but when we tried to use it again, we were told it could only be redeemed once per day. This restriction hadn't been mentioned earlier, and it was disappointing that the staff didn't offer any flexibility or attempt to void the transaction.
Overall, it was a decent stay, but given the price point, we would likely explore other options next time.
