Le Montclair Montmartre

I have booked hostel with breakfast but they didn’t provide the breakfast and even I asked and they refused. Mainly there no lift and i have to go upto 6th floor with my heavy luggage Staff is not friendly and whole hostel look odd, I don’t recommend this hostel

The good part about staying at the Montclair was the cleanliness and vicinity to monuments and transport. Said this, the hotel was not at all like in the pictures, it had a general feeling of being run down: the façade was so weathered that at first we thought it was an abandoned building, the stairs and floors wer euneven, the banister was quite sticky and unpleasant to touch. The furniture in the room was old and ruined, we had a locker for wardrobe which looked like was on loan from a pool, the bin in the toilet was rusty and there was no hot water for the entire stay. We had 2 bed lights and 1 was not working, while the other would not stay in position so was not very useful. There were also 2 bedside table lamps and both were not working. The staff was very smiley and friendly, but not very helpful with the issues reported. If it wasn't for the cleanliness and convenience, I would have asked my money back and gone somewhere else.

Can't fault the location, you're straight in the heart of Montmartre, super handy for exploring Paris 18e. Staff were also really friendly and helpful the whole time we were there. Unfortunately that's about where the good stuff ends. Cleanliness wasn't great even tho bed and towels were fine, but we walked into our private room with odd marks all over the wall, some pretty weird stains on the bathroom tiles, a wobbly toilet that clearly hadn't been fixed properly, marks in the shower, the wall lights above the bed were also busted when we arrived, the upper part of the shower system was broken and leaking the entire time The real kicker though was no hot water at all for our full five-night stay, cold showers every single day, not exactly ideal. And because the water was down, the laundry facilities were basically useless too, so that extra "perk" wasn't really an option. Also, despite it being banned, a few guests from different rooms and dorms were smoking as well, which didn't help the overall experience. The photos on Trip.com look nice and fresh, but they're clearly way out of date as the place looks a bit tired and worn in real life, matching the state of our room. Honestly it's a real shame, because if they sorted the maintenance and got the hot water back up and running, we'd happily come back... the location and the staff genuinely are the best bits of this place.