To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.0
Service8.3
Cleanliness8.3
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All reviews(100)
Positive reviews(94)
Reviews with photos/video(34)
Great location(38)
Awesome stay(24)
Awesome amenities(18)
Quiet & comfortable(10)
Easy to get around(10)
Many amenities(7)
Convenient for shopping(7)
Friendly front desk staff(6)
Negative reviews(6)
Guest User
Studio
Stayed in Feb 2026
Couple
3 reviews
8.0/10
Very good
Posted on Apr 19, 2026
Perfect location and parking amenities! Rooms can be a bit bigger
Guest User
Classic Room
Stayed in Oct 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Dec 10, 2025
Very satisfied with this place, great welcome, very clean, functional and comfortable.
Original textTranslated by Google
Response from Property: Dear guest,Thank you very much for your kind feedback!We are delighted to hear that you were very satisfied with your stay and that you appreciated the warm welcome, cleanliness, and the functional and comfortable setting. It was a pleasure having you with us, and we truly hope to welcome you back again soon.Best regards,Sebastien
Antonieta
Studio
Stayed in Jul 2025
Family
10 reviews
10/10
Outstanding
Posted on Aug 28, 2025
Walking distance to metro, Eiffel Tower and champs-élysées. Many restaurants around the hotel. Washing machine located at -1. Will come back to the hotel next time when I visit Paris.
Response from Property: Dear Antonieta,Thank you very much for your kind feedback! We're delighted to hear that you enjoyed our convenient location near the metro, Eiffel Tower, and Champs-Élysées, as well as the variety of nearby restaurants.We're also glad the laundry facilities were useful during your stay, tt would be a pleasure to welcome you back on your next visit to Paris!Best regards,Alexandre | Front Office Manager
Tianyuliufang3824
Classic Room
Stayed in May 2025
Solo traveller
17 reviews
8.0/10
Very good
Posted on Jul 19, 2025
This hotel is just a 5-minute walk from the subway station, and the area downstairs is quite lively, yet the hotel itself is very quiet. You can even walk to the Eiffel Tower in about 15 minutes. The breakfast is simple, but that's typical for Europe.
Original textTranslated by Google
Response from Property: Dear Tianyuliufang3824,Thank you for taking time to share your positive feedback, we are happy you enjoyed the location of our hotel ! Yes, the breakfast is a classic continental buffet, but we try to offer fresh and good options. We hope to welcoming you again in Paris for a future stay!Best regards,Alexandre | Front Office Manager
juechen
Studio
Stayed in May 2025
Travelling with friends
4 reviews
7.7/10
Good
Posted on Sep 6, 2025
The hotel rooms are spacious for Switzerland. Although it's just a few stops to the city center with the public transport card, I'd still recommend staying downtown. There are no restaurants around the hotel, only one supermarket.
Original textTranslated by Google
Response from Property: Thank you for your feedback. We’re glad you appreciated the spacious rooms and the convenience of the transport card. We would like to kindly point out, however, that the neighborhood is actually full of restaurants, with one located literally right next to the hotel. We hope this will make your next stay even more enjoyable!
RadeMKD
Classic Room
Stayed in Oct 2024
Business traveller
2 reviews
10/10
Outstanding
Posted on Nov 22, 2024
The hotel is located in an excelent place, well connected with metro stations. The staff was very polite.
Response from Property: Dear Guest,Thank you for your feedback! We're thrilled to hear that you enjoyed our prime location and appreciated the service from our staff. We look forward to welcoming you back in the future!Best regards,Samia /Front Office Manager
Guest User
One Bedroom Apartment
Stayed in Jul 2025
Family
5 reviews
8.0/10
Very good
Posted on Aug 16, 2025
Good hotel, great location, good service, for sure will be there again.
Response from Property: Dear Renny,Thank you for your kind feedback ! We’re delighted you enjoyed our hotel, location, and service. We look forward to welcoming you back soon.Best regards, Sebastien
Guest User
One Bedroom Apartment
Stayed in Oct 2024
Family
2 reviews
9.5/10
Amazing
Posted on Nov 20, 2024
Good location near Eiffel Tower 5-7 walk but parking issue €30 per day
Response from Property: Dear Singhkuljit,Thank you for your review! We’re glad to hear you enjoyed our excellent location near the Eiffel Tower and appreciated the amenities and service.Please note that parking is generally paid throughout Paris, and our rates are competitive for the area.We look forward to welcoming you again in the future!Best regards,Samia /Front Office Manager
Guest User
Classic Room
Stayed in Jun 2024
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Jul 11, 2024
Enjoy my short stay at this hotel. Clean room, friendly staff
Response from Property: Dear Guest,Thank you for your kind review. We're delighted to hear that you enjoyed your short stay with us and appreciated our clean rooms and friendly staff.We look forward to welcoming you back for a longer stay next time!Best regards,Samia /Front Office Manager
Guest User
Studio
Stayed in Jan 2025
Family
15 reviews
10/10
Outstanding
Posted on Feb 4, 2025
Clean and comfortable room
Response from Property: Dear Zaina,We’re delighted to hear that you had a perfect stay with us. Your kind words mean a lot to us, and we look forward to welcoming you back in the future!Best regards,Samia/Front Desk Manager
Anonymous User
One Bedroom Apartment
Stayed in Jul 2023
Family
2 reviews
6.5/10
Posted on Sep 2, 2023
There was water leakage in the hotel room so the door couldn’t be closed. Staff wasn’t very helpful either. Location wise: very convenient to hotspot
Response from Property: Dear Customer,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the water leakage in your room and the lack of assistance from our staff. We take your feedback seriously and will address the issue promptly to ensure it doesn't happen again in the future. We're glad to hear that you found the location convenient. If there's anything else we can assist you with, please don't hesitate to reach out.The Front Desk Team
Sokha kim
Studio
Stayed in Nov 2023
Travelling with friends
8 reviews
8.0/10
Very good
Posted on Jan 6, 2024
Too small parking ram. And it is hard to park the car.
Response from Property: Dear Sokha Kim,Thank you for your feedback. We apologize for any inconvenience caused by the size and difficulty of parking in our garage. We will take your comments into consideration as we strive to improve our facilities and services. If you have any further concerns or suggestions, please feel free to let us know.Samia / Front Office Manager
Guest User
One Bedroom Apartment
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 27, 2026
We found a really great hotel!
Since prices are high in France, we chose a place with a kitchen to save money!
There were three of us, and it had one double bed, a sofa bed, and a folding sofa bed that was about the size of a semi-double! It was very comfortable!
Sleeping two people on the folding sofa bed would be a bit cramped for two men.
We relaxed on the very spacious balcony... It seems they don't clean the rooms unless you're staying for more than a week, so we had to get bath towels and other necessities from the 5th floor!
There were lots of cafes and restaurants near the hotel, as well as supermarkets and pharmacies, so everything was convenient!
The Eiffel Tower and Arc de Triomphe are within walking distance, and if you leave the hotel 10 minutes before the champagne flash, you can see them straight on.
Original textTranslated by Google
Guest User
One Bedroom Apartment
Stayed in Aug 2025
Family
7 reviews
9.0/10
Great
Posted on Oct 17, 2025
This apartment-style hotel doesn't offer housekeeping, so you have to take out your own trash. Near the back kitchen on the first floor, new trash bags are tied underneath the old ones, unopened, so you can just use them. The hotel has a refrigerator, induction cooker, and pots and pans, all fully equipped. However, I saw some white powder in the dishwasher, which seems to indicate the previous detergent wasn't filtering properly, so I still hand-washed the dishes. The place is spacious, consisting of a master bedroom, a living room (with a sofa bed), and a kitchen. The toilet and bathroom are also separate rooms. There's an Auchan store nearby, making shopping very convenient and reasonably priced. It's also one stop from a photo spot near the Eiffel Tower and the Museum of Architecture and Heritage.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for taking the time to share such a detailed review of your stay. We are delighted to hear that you appreciated the spacious layout of the apartment, its equipment, and the convenience of our location close to shops and public transport.We also take good note of your comment regarding the dishwasher. Our technical and housekeeping teams have been informed to check and ensure that it is working properly for future guests.We hope to have the pleasure of welcoming you again on your next visit to Paris.Best regards,Sebastien
Shuimansanlou
One Bedroom Apartment
Stayed in Aug 2025
Travelling with friends
55 reviews
7.0/10
Posted on Oct 3, 2025
Citadines is an apartment-style serviced hotel with simple rooms and relatively complete facilities. While cleaning isn't done daily, you need to pick up linens at a designated location. The room rate is reasonable. It's not far from the Eiffel Tower viewing point, a 10-minute walk away.
Original textTranslated by Google
Response from Property: Dear guest,Thank you very much for sharing your detailed feedback. We’re pleased to read that you appreciated our convenient location near the Eiffel Tower and the good value of our residence.As you mentioned, Citadines offers serviced apartments with hotel-like comfort and the flexibility of an independent stay. For stays of several nights, housekeeping service is provided on a weekly basis, while additional cleaning or linen changes are available on self service if needed.We hope to have the pleasure of welcoming you again for another enjoyable stay in Paris.Best regards,Sebastien