Hotel London Reviews

The room size was just okay, but a big thanks to the gentleman at reception who understood that we had travelled a long way and wanted to freshen up. He kindly helped us check in earlier than the usual check-in time, which we really appreciated. The location was great, with plenty of food options nearby. It was also relatively convenient, with both bus stops and a metro station within easy reach. The bathroom facilities might be a slight downside for some people, as the standing shower can make the entire bathroom floor wet. Personally, it was not an issue for me. Overall, considering the price I paid, the location, decent cleanliness and friendly staff, I was quite satisfied with the stay.

Pros: This hotel is conveniently located near the Paris Opera and next to a McDonald's. It's about a five-minute walk to the metro. The hygiene was excellent; there was no odor at all, and even the corners were clean. The bedding was comfortable, and there were many TV channels (though a few had poor signal occasionally). Cons: It's more like a private guesthouse than a standard hotel, so I wouldn't recommend it for solo travelers. The owner has a room card and can open the door. I was assigned a terrible room. It was an odd-shaped room right by the elevator corner, not with the other rooms down the hallway. Outside the window, there were machines, and even a dead bird that crows were feeding on, which was disgusting. When I asked to change rooms, I was offered the same type of room. The kitchen exhaust fan pipes were close to the room, so I could smell cooking at 5 or 6 AM. Throughout the night, there was a humming noise from the machines outside with the window open, and crows flying to eat the dead bird. With the window closed, the in-room air conditioning unit hummed. Later, the platform helped me communicate with them, but as expected, the hotel didn't care. It was a very bad check-in experience. From what I observed, the hotel didn't seem to be full. I suspect they saw I was traveling alone and tried to save costs by putting me in that room. This kind of room shouldn't even be offered.

This hotel feels more like a guesthouse, it's quite small and the rooms are compact, but the location is excellent. It's very close to the Opera House, Galeries Lafayette, and Printemps. If you plan on doing a lot of shopping at the two big department stores, I highly recommend staying here.

It has best location, very near to the Opera of Paris, with McDonald and Burger King downstairs and Carrefour within 5 minutes walk. The room is small but very tidy, equipped with airconditioner which is super important for this summer. The staff is kind and helpful. I arrived there too early to check in so the reception guy helped me to leave the luggage then I could have a walk in the city freely! Very nice staycation, it’s a 10 out of 10!

The location is fantastic, perfect for solo travelers. It's super convenient to get everywhere, and there are plenty of food options right downstairs. The hotel staff were also wonderful; they even helped me carry my luggage down a flight of stairs. I was surprised to find such a tiny elevator! I'd definitely stay here again.

Great staff and great location - definitely would recommend :)

Everything else was fine, except for the high stairs which made it inconvenient with large luggage.

Super location, huge clean rooms, outside balcony is the prettiest ❤️

Central location, walking distance to landmarks, easy access to bus and metro

Fantastic hotel! It's close to the Opera House and not far from the metro station. The area is bustling with plenty of dining options, including Chinese, Japanese, and Korean restaurants. The hotel's decor has a chic Parisian vibe, very stylish and tasteful. My room didn't face the street, so it was quiet and comfortable, and the hot water was excellent. The staff were all very warm and polite!

I was drawn to this hotel by the 'great view from the window' tag on the booking page. To my dismay, when I opened the window in our room, all I saw were three walls! Looking at the hotel's room layout, it seems only two rooms per floor actually have a street view. Couldn't the booking page be more specific about this? If they had been clearer, I wouldn't have booked here, especially since there are so many other options in the area. The only good thing about this hotel is its decent location. The elevator is as tiny as a household fridge, and you even have to open it yourself! Yes, you heard that right, open it yourself! The front desk had a French staff member whose English was good, making communication smooth. However, there was another staff member, possibly Vietnamese or from somewhere else in Southeast Asia, with whom communication was completely impossible – a total language barrier. Thank you anyway 🙏 Attaching a picture of the 'great view from the window' for your enjoyment!

You have to carry your luggage up to the lobby yourself, and the stairs are quite high. The front desk service was a bit cold when we checked in, but a Western guy we met a few days later was very enthusiastic. On a few occasions when we came back early, the cleaning staff were also great; they were wiping down the bathroom walls and scrubbing the sinks, showing very detailed cleaning and tidying up! The room was very comfortable! It's also convenient to get anywhere from here.

Facilities: There are about 1.5 flights of stairs from the entrance to the hotel's front desk, which isn't very convenient for large luggage. When checking in, we asked for help from the staff, and they helped us with one piece of luggage. When checking out, the staff were also willing to help with the luggage, but required us to go along with them. Overall, they were willing to help, but for those with large and heavy suitcases, it's still not very convenient. Cleanliness: The cleanliness is quite good; staff clean the room daily. Environment: The overall facilities feel a bit old. Especially in the room I stayed in, the air conditioning vent was directly above where one's head would be on the bed, which was very inconvenient. Also, while there was a showerhead, its position was very, very low. If you're used to using a showerhead instead of a bathtub, you'd have to hold the showerhead with one hand to shower, which is very inconvenient. I hope the hotel can improve its facilities in this regard. Service: The overall service attitude is quite good, except for one day when an older staff member made a very strange request, telling us we needed to return our room card to the front desk every time we left and entered. I ignored him, as I found it very odd. Other staff members did not make this request. The hotel's overall location is indeed excellent, very close to the city center, but the outdated room facilities and lack of an elevator are factors to consider.

The front desk staff here were the most welcoming we encountered on our entire trip to France. The hotel is conveniently located about 450 meters from both Galleries Lafayette and the Opera House. However, be aware that the airport shuttle no longer stops at this location, so if you're planning to rely on that, you'll be disappointed. While the room was small, it was generally clean, and the bed was comfortable. My only minor complaint is that the bathtub didn't have a shower curtain, which meant water got all over the floor after a shower.