To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.3
Service8.6
Cleanliness8.7
Filter by:
Sort by:
All reviews(117)
Positive reviews(16)
Reviews with photos/video(4)
Great location(9)
Great service(5)
Negative reviews(1)
Léo W
Deluxe Room
Stayed in Dec 2023
Couple
4 review
9.5/10
Amazing
Posted on Jan 15, 2024
Staff was really nice and professional. Our room was great and very clean. The hotel location is brilliant with possibilities to walk to a lot of places but also has amazing metro connections and nice food places around too. Overall this was a great experience and I really recommend this hotel !
Guest User
Superior Room
Stayed in Feb 2024
Solo traveller
1 review
6.5/10
Posted on Mar 4, 2024
Pretty basic hotel which is well situated near Madeleine. Rooms looking a little tired and air con in room did not work. Relatively cheap so probably fair for the price.
Guest User
Triple Room with Terrace
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 31, 2024
Excellent location and customer service
Guest User
Stayed in Dec 2024
Other
1 review
8.5/10
Very good
Posted on Jan 8, 2025
was good
Guest User
Deluxe Room
Stayed in Apr 2023
Business traveller
27 review
6.5/10
Posted on Jun 26, 2023
Conveniently located and reasonable hospitality offered
Kélio DB
Superior Room
Stayed in Apr 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on May 12, 2025
The room is OK. The location is good. The staff is friendly. . .
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your perfect score and thoughtful feedback. We are pleased to know that you found the room satisfactory, valued our prime location, and experienced a friendly atmosphere thanks to our staff.Your encouraging words mean a lot to us and motivate our team to maintain high standards.With best regards,Jean-Marc POMMIER
Guest User
Superior Room with Balcony
Stayed in Jun 2025
Travelling with friends
7 review
4.5/10
Posted on Jul 23, 2025
I originally booked this hotel because the rooms looked nice in the photos, but when I actually moved in, it was actually very small and the facilities weren't very good, so I didn't feel comfortable enough. The price was cheap for Paris, but the room wasn't as good as I expected.
Original textTranslated by Google
Response from Property: Dear Hsueh Fu,Thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations.However, we must express that we do not quite understand your overall rating nor some aspects of your comments regarding cleanliness, equipment, and service. These areas are usually praised by many of our guests, as reflected in numerous positive reviews.We would also like to kindly point out that the photos on our website and booking platforms accurately represent the rooms and facilities. Regarding the room size, we would like to highlight that our rooms are larger than the average for Paris, so your opinion on this point is somewhat surprising to us.Additionally, we take great pride in maintaining a clean and welcoming environment. For example, our spa area includes a massage room, a hammam, and a fitness room, all designed to enhance our guests’ comfort and well-being.While we regret that your experience did not meet your expectations, we appreciate your comments as they help us continue to improve.Best regards,Jean-Marc POMMIER
Yanjingzhiguang
Stayed in Jul 2024
Couple
31 review
9.0/10
Great
Posted on Aug 14, 2024
The front desk staff was very enthusiastic, but only the two young front desk staff. We liked the room very much and felt that it was a pleasure to stay in the room without leaving. The location of the hotel is great, very close to the subway station and train station.
Original textTranslated by Google
Zhenguonatieyaojiabing
Deluxe Room with Terrace
Stayed in Dec 2023
Couple
7 review
10/10
Outstanding
Posted on Feb 9, 2024
I used to stay at the Capital Opera House Bestwestern, but unfortunately this store seems to have changed its name and prices (not sure). So I booked this hotel. The location of this hotel is more central than the previous one. It is convenient to take a subway, train, bus or taxi. Monoprix, Paul, and various high-scoring pastry shops and coffee shops are all within a 10-minute walk. Very cost-effective and affordable.
Facilities: There is a balcony where you can have breakfast. The bathroom is a bathtub, which will seep water. It would be better if it was a standing type.
Service: The front desk always greeted you politely. I received a pre-authorization deposit of 200, which was received the same night after check-out.
Original textTranslated by Google
Llililily
Superior Room
Stayed in Mar 2024
Travelling with friends
42 review
10/10
Outstanding
Posted on Apr 25, 2024
It's a pretty good experience, close to the station, I will recommend it to my friends
I have always liked this platform, fast communication, good service, thank you very much
The hotel is clean and convenient for travel
Original textTranslated by Google
Guest User
Stayed in Sep 2024
Other
12 review
9.5/10
Amazing
Posted on Oct 28, 2024
Average, quiet surrounding, lack of popularity
Original textTranslated by Google
Fennie 🙃
Superior Room with Balcony
Stayed in Mar 2023
Family
53 review
10/10
Outstanding
Posted on May 23, 2023
The room is relatively small, but I booked a balcony. The location is great.
Très bon hôtel sympa a quelques pas du Palais présidentiel
Translate
Response from Property: Dear Guest,Thank you very much for your excellent rating of 10 and your kind words. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our convenient location just a few steps from the Presidential Palace.Your positive feedback is greatly appreciated and serves as an encouragement to our entire team.Warm regards,Jean-Marc POMMIER
Guest User
Superior Room
Stayed in May 2025
Couple
5 review
9.2/10
Great
Posted on Jul 17, 2025
整體還可以 可能是習慣問題 浴缸的下水直接能看到水面有點不習慣 別的都還好
Translate
Response from Property: Dear Guest,Thank you very much for your positive feedback : we are pleased to learn that your overall experience was satisfactory.We take note of your observation regarding the bathtub drain and understand that its design may require some acclimatization. Please be assured that we value all guest feedback as part of our continuous efforts to maintain and enhance the quality of our facilities and services.We sincerely appreciate your review.Kind regards,Jean-Marc POMMIER