The hotel is very well located, the bedding is excellent, and the room is nicely decorated and renovated. However, there are a few minor drawbacks for a 4-star hotel. These are small imperfections, nothing dramatic, but they make this hotel feel more like a 3-star. There was no soap in the bathroom sink (I had to bend down in the shower to get some from the dispenser), no cup or glass to put my toothbrush on, and the overall cleanliness wasn't impeccable (a mark on the floor in the entrance was still there after housekeeping). The small towels in the bathroom were removed during room cleaning and not replaced – I called reception to get some, but no one came – they were handed to me when I returned at 11:30 pm. There were no hooks for hanging a coat (the room is quite small, and it would be convenient to have some). The breakfast was adequate, but where were the delicious Parisian croissants? The staff was polite but not very friendly and paid little attention to the guests, even being sarcastic in their remarks. I would like to clarify that all these comments were communicated to the receptionist during the stay.
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