Guest User
January 23, 2024
My stay at Aulivia Opera made me appreciate a bit more all the other 4 star hotels I've stayed in, but I want to start with the positives. To start, the front desk/concierge was very nice, friendly and helpful, and the room was very clean. The bed and pillows were comfortable but very very soft - so not for everyone -, and the towels and toiletries were nice. Now the bad things: My room had a shared door with another room and the wall was probably very thin because we could hear them a lot and anytime they did something on the wall (maybe plugging/unplugging chargers) we could hear it. The lights malfunctioned when turning them off. The top shower was very bad, and the handheld was not great. You can hear the street a lot because of the bathroom window, but it's mostly ok. The bathroom has a small humidity problem because it's starting to get mold and the door was damaged from the humidity. And the air conditioning was noisy. All and all an ok stay and good sleep, but I really did not enjoy the shared door and thin wall. This was not the experience I expected from a 4 star hotel, and I'd think this is an expensive 3 star one, and I only half enjoyed my stay