Guest User
August 27, 2024
Disgusting! I wrote and asked to make a room with a view of the street. I was checked into a room on the first floor, the room overlooked a garbage bin. I went back to the reception and asked to be moved, as it was very bad and there was a smell in the room. The manager (who did not understand anything and worked the first day at this hotel) checked me into the floor above. This did not solve the problem, the view and the room were exactly the same, but 4 floors higher. The hair dryer and sink did not work in the room, there was a smell. I checked out early drowning before 10 am. They did not return my deposit, allegedly they upgraded the category, but this is not true, they moved me to the same room. I was deceived and they are not returning the money! This is terrible! Never stay at this hotel!
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