Best Western Empire Elysees

Good. The room is clean and is quiet. And the position go to the L'Arc de Triomphe is close.

The hotel's location is fantastic, and the rooms are comfortable and clean. My family and I loved it; we booked two rooms for two nights. However, the reception staff were unfriendly and unwelcoming. We discovered that the rooms were on the top floor and were always cold because the air conditioning was inadequate. There was also a persistent unpleasant odor in the hallways. What bothered me most was the lack of water in the rooms, except for the minibar, which contained two bottles. After using them, the attendant asked us to pay for them. When checking out, they asked me how many bottles of water I had used. I said two because I realized I had to pay 5 euros for a small bottle, which is exorbitant. After paying and checking out, the receptionist announced that they had discovered I had used three bottles, not two, as if I had stolen a bottle of water. I booked two rooms with three beds each; we were a family, and one of my children might have used the hotel water without me noticing. I paid a considerable sum for the hotel, and the bottle of water was a small price to pay.

Great hotel! Sights, shops, restaurants, and the metro are all within walking distance. Clean, delicious breakfasts!

Lovely stay at The Best Western Empire Elysees. Only stayed one night and was the perfect location with two metro stations nearby, Ternes and Charles de Gaulle - Etoile. But also about 15-18 minutes walk to Arc de Triomphe and to the bustling streets of Champs-Elysees. We were 3 adults in one room and unlike some other hotels we have stayed in, this room felt larger as well as the bathroom with a double sink.  We had breakfast at the hotel, which felt a little cramped and there was no one to tell us where to sit when we got to breakfast. There were hot breakfast choices as well as cheeses, pastries and cereals. Was enough.  Hotel reception staff were friendly and we were able to leave our luggage at the hotel after check out as we had an evening flight. All in all, a very good stay.

Worst Experience Ever - Avoid if Possible I stayed at Best Western in Paris for one night and initially considered extending my stay, but my experience was so unpleasant that I decided against it. From the moment I entered, the reception staff was rude, unwelcoming, and outright aggressive. Instead of politely informing me that my room wasn’t ready at 12 PM (check-in was after 2 PM), they didn’t offer early check-in. When I asked for extending one more night they immediately told me the hotel was fully booked. When I pressed further, they offered a room at double the price. I later confirmed that the rate was much cheaper on Trip.com than what they quoted, which felt dishonest. To make matters worse, they attempted to double-charge me. The room was incredibly small, much smaller than the photos suggested. It was uncomfortable, cold, and not properly clean. The bathroom was tiny—barely a meter wide—making it inconvenient to use. I couldn’t even open my luggage properly due to the cramped space. The view was unremarkable, and the overall layout was poorly designed. Additionally, the hotel’s key card system was inconvenient. You couldn’t open the door yourself late at night; instead, you had to rely on the receptionist to let you in, which felt intrusive and awkward, especially when seeking privacy. The food was subpar, and the overall service was disappointing. However, one receptionist, Lhamo, was incredibly kind and helpful, and she was the sole reason we didn’t cancel our booking immediately. Her professionalism was a bright spot in an otherwise dreadful experience. Lastly, when we were leaving the hotel, the receptionist stared at us without saying goodbye, adding to the unpleasantness of our stay. Overall, this was the worst hotel experience I’ve ever had, and I cannot recommend this property to anyone.

It was little ugly the hotel