We unfortunately got put on the 5th floor. The lift only went to the 4th floor because of a fault so then we had to get the stairs to the 5th, although this was a minor issue. The real climb is when we got in the room, we realised the bathroom was up some near verticle ladders to a mezzanine floor (obviously they dont show this room 503 on any photos). Unless you're an experience mountaineer id recommend asking for another room. Also there was no shower just a bath because of the low celing height. The location was perfect, however for £250 a night I was expecting much more. Also the coffee machine didnt work, so they changed it, also no iron or board in the room you have to ask at reception. The one that got delivered was so old Napoleon has probably used it at some point.