Feixi Hotels with Parking

I really like this hotel and I will choose to stay in the future.

This time, the experience of staying in a twin room with garden view was amazing! Lele’s housekeeper was proactive and considerate throughout the whole process: she proactively upgraded the room type for free, and the bedding was so comfortable that we fell asleep in seconds; she thoughtfully gave us a golf experience coupon to take us to unlock the beautiful scenery of the mountains; she even prepared mosquito repellent in advance, and carefully checked the doors and windows at night to prevent mosquitoes~ From upgrading the room type to the warm little things, Lele’s meticulous service made friends praise ”living with a five-star ritual sense”, and the breeze and sunshine of Zipeng Mountain became warmer because of her care!

I have stayed here many times. The room is big and the bed is comfortable. The room still has a new decoration feeling. The hotel is very close to my home. My friends also booked here and they all said it was great. I hope it can be continuously improved to make the guests experience better.

睿柏雲酒店，真心覺得太棒了！😍 房間寬敞又舒適，服務更是沒得説，每個細節都讓人感到温暖。🥰 房間智能化沒得説！🍽️ 下次來這座城市，還會選擇這裏，已經愛上了！💕 大家有機會也來這坐城市也可以體驗一下哦！👏

Our two-night stay in the courtyard room was quite relaxing and enjoyable. The environment was lovely, the restaurant served delicious food, and there's a spot for fishing. Although the courtyard was small, it was very cozy to sit in and perfect for taking photos. The butler service was excellent; they were always responsive and answered all our questions. During the holiday season, it was evident that the staff were working very hard. My family had a good rest, and the children had a great time, so overall, I gave it a positive rating. However! Compared to other guesthouses of similar or even lower price points, when fully booked, their capacity to handle guests clearly fell short. For example, our room was still being cleaned close to the 3 PM check-in time. During check-in, the staff were so busy they couldn't even offer water. There was also a lack of staff guidance from parking to check-in and luggage assistance. At 9 PM, the hot water ran out halfway through my shower, forcing a cold one, and there was no prior warning that this could be an issue (I reported it to the butler, but received no follow-up beyond an apology). At dinner, many guests at the restaurant were kept waiting for their dishes. The layout of the courtyard room wasn't very practical; one side of the electric screen curtain was broken, and there were quite a few mosquitoes. Although I asked the butler for insect repellent, it really should have been provided proactively. It was also a bit disappointing that the complimentary 'goodnight sweet soup' had to be picked up from the restaurant. Information about activities at the activity center was only available upon direct inquiry. The painted fan activity advertised was no longer available, yet it was still listed on the blackboard and promoted online. In reality, there weren't many activities to do. If service quality cannot be guaranteed, why not open fewer rooms and focus more on service quality? I hope the hotel management considers improvements for the future. Overall, I found it acceptable, but it didn't quite live up to the hype, especially considering the value for money during the holiday season.

It is simply a paradise. It is worth checking in many times. The children stayed for two days and were not willing to go. Guests staying can experience the playground for free: swings, ziplines, tents, boating, fishing, feeding small animals, study, yoga, etc.; charges: archery, picking, horse riding, various handmade, etc.; Dining is a variety of self-grown green food, healthy and delicious. Beautiful experience, in short, will come again in the future!

The room was very hygienic and the environment was very good. I drove over at 8 o'clock in the evening. The temperature was very low. I wanted to eat instant noodles. The cooking aunt who was going to get off work fried an egg fried rice for me. I was very touched and thanked.

First of all, this hotel has a very good sense of design, suitable for family vacation, allowing us to relieve the pressure of life and work. Secondly, the hotel's hardware and software facilities are very good, the mattress is quite suitable for hardness, and there are different types of pillows for customers to choose from, which is very user-friendly and exceeded my expectations!

I went late, and the front desk helped me upgrade the room type when I checked in! Service attitude is super warm. The room was also very satisfied, the bed was not particularly soft and comfortable to sleep. There is no obstruction outside the window, not depressed... The shopping mall near the supermarket downstairs. 👍

Overall, it's okay. The front desk service was warm and responsible (superb!). The rooms were a bit old, but the cleanliness was acceptable. The parking lot was quite large, but parking was a bit difficult during the Spring Festival, and the front desk promptly arranged parking for us. It's very close to the scenic area. The biggest drawback is that the room's soundproofing is terrible.