I stayed 1 night B and B and 1 night half board.
I originally only booked 1 night but was that impressed I stayed for an additional night.
Everything about my stay and the quality of the hotel was 100% positive.
Looking forward to returning again shortly.
The facilities and location are good, the staff that works at the hotel, the waiters/waitresses as well as the cooks/waitresses are very friendly and do a great job. The reception staff is not as friendly as I think they should be for the position they hold and the cleaning staff is willing and probably due to an excess of workload, but they do not clean the rooms daily with a minimum, for example, the ashtray on the terrace that was made of glass broke and we spent our entire stay (more than a week) finding glass on the floor. The bench in the room that was used as a storage room always had sand from the beach on it, the side table where we put our glasses, they barely cleaned it, they left a brush in the bathroom and it was there for two days, etc…
The hotel was very pleasant in almost all aspects the hotel is very pleasant, with excellent facilities, quiet environment and fantastic location. The service was always sympathetic and attentive, and the experience was generally very positive.
However, there are some points that could be improved: access to the indoor pool is paid (15€ for only 90 minutes), the exchange of swimming pool towels has an additional cost of 1€, and during the 3 days of stay the bath towels of the room were not available. The breakfast, though good and in a wide range, could be more varied.
In the spa bathrooms, although it was a pleasant space, only two bathrooms were available which can be little when more guests want to use the space, although it was quite good the last day to take a shower before the return journey.
In general, I recommend the Islantilla Stival, because it offers a great experience, but with some details to be improved to be at the height of a real four-star resort.
In addition, I would like to report a number of electrical defects, which have been captured by a diesel generator. The air conditioning was exchanged after it did not work.
Photo shows windows that scarcely gave light.
Otherwise the second night was OK.
Instalaciones buenas, aunque deben realizar mantenimiento de herrajes en balcones. La comida en general bien aunque hay que mejorar la ternera. Profesionales amables y gentiles
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Price per night from:£164
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