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8.9/10
Very Good
GGuest UserThere were several items which I was unhappy about and had I been informed of them prior to booking I would have stayed somewhere else.
On checking in were asked to supply our credit card for a 200 euro hold to be placed on it! I find the requirement completely outrageous in that you seem to assume that I'm going to cause some damage to your hotel and want to be covered in the event. That is totally unacceptable in the case of two 70 year olds staying for one night. Had we been a party of young lads on a stag night out you could understand it. Sorry bud......not on.
It was late when we arrived and were very pleased that there was a restaurant on the premises to revive ourselves. The menu was very narrow as was the wine list and the food wasn't very appetising. I wouldn't eat there again.
We visited the roof top bar which was deader than a funeral home and so we took ourselves back to the main bar for the rest of the evening.
The lift has confusing information . On the outside it lists the floors as 1, 2, Reception. When you get into the lift it has buttons for 1, 2, 0+ and 0-. Not a word about reception and of course we went to wrong floor for reception. A small thing but annoying and easily fixed.
There was no stairs from our room to the reception that we could find either. I'm fairly sure that a stairs is a legal requirement in the event of a fire but I couldn't find one. And I looked twice!
On the positive side, when we left the next morning, a really nice chap checked us out and when I got into my car I discovered that the lens from one of my glasses had popped out . I went back into the hotel and the hotel porter who had just checked me out could not have been more helpful. We found the lens beside the bed and made the repairs. Your man is wasted in the hotel porter role. You should give him the top job in my opinion.
I won't be rushing back.
LLangsuanHostellerie du Château is a charming and peaceful retreat in the heart of Sully-sur-Loire. The hotel’s classic French style complements its location near the stunning Château de Sully-sur-Loire, offering picturesque views and a tranquil setting.
The rooms are cozy and well-appointed, with a lovely mix of traditional decor and modern comforts. The staff is friendly and attentive, making you feel at home from the moment you arrive. The on-site restaurant is excellent, serving delicious local cuisine with fresh ingredients—a real treat!
Overall, Hostellerie du Château is a wonderful place to unwind and enjoy the beauty of the Loire Valley. Highly recommended for a relaxing getaway!
AAllardsA charming and comfortable hotel in a quiet village, perfect for a stopover on our way home. We had a pleasant stay; the room was cosy, the breakfast excellent and the staff, likely the owners, were exceptionally polite, friendly and helpful. Highly recommended.
GGuest UserThe hotel is in an old building which has been renovated beautifully. Our twin room faced the street and the refuse collection in the early morning was a bit noisy but the room was great overall. Breakfast was very good and parking was very easy. There are plenty of restaurants nearby.
BBryan de GuThe room was larger than expected and had a balcony facing the Loire. Driving all the way here, it's easy to find the hotel location. The breakfast is good, you can choose all kinds of food you like, but it is purely French food.
JJoungheeThis hotel has nice service and staffs were very kind.
Their communication was no problem in English and explained to us how to get to the supermarket near us.
But if you want to stay this hotel , you might need a car to get here. This hotel linens were very clean and gave us some teabags and coffee.
They had also breakfast at the cafeteria.
We recommend this hotel and we will stay again.
GGuest UserThe hotel is not far from the train station, and it is very convenient to go to the art museum and the main church of the Holy Cross. Luggage can also be stored. I can't make an opinion. Also, you can see the sunrise from the window of the room.
GGuest UserThe hotel is very well located. The rooms are clean and spacious enough. The welcome is very good. Overall, we were very satisfied with our stay.
MMarguerite.Asituation géographique excellente, accès facile . Petit déjeuner correct, possibilité de travailler dans l’espace commun. Bonne literie.
Attention : Chambre 2 . Il s’agit aussi visiblement d’espace de stockage , il y fait froid , le ménage et notamment la poussière ont été omis à certains endroits. La porte ferme mal , l’alarme se déclenche , il faut appeler la plate-forme qui était informé du sujet et m’a dit comment procéder. Le linge de l’hôtel et la partie logistique se trouve devant et à proximité immédiate de la chambre , le réveil n’est pas agréable . En terme de sécurité , il faut une information préalable aux voyageurs quant à l’emplacement de cette chambre par rapport au reste de l’hôtel .
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