Pas-de-Calais Hotels with Parking

I’m really not sure how to review this one night stay. The room itself once we finally got in, was decent. Good shower, very comfy bed, good location, good parking. However, we turned up just before 6pm and we got into our room around 8.15pm. During the middle part of this, we got very wet trying to get a reply from the ‘hotel’ buzzer, spent a lot of money on phone calls to the ‘owner/manager’ and thought a lot about where else we could stay overnight because we were clearly not going to get into the hotel we had booked. It was a complete mess. No response from the buzzer and no response from the 2 phone numbers we were given. Having made 20+ calls, we eventually got a call back with lots of (quite complex) instructions on how to get our key, where the room was located (different location) and - specifically because I asked how to get through the gate of the new location - an explanation as to how to actually get into the car park entrance to our room. This really isn’t what you want for a one night stay when you’ve driven 300 miles that day. Breakfast is not a buffet - as advertised when we booked - but a few random bits in your room. I have no idea if these are changed for the next guest. Trip.com couldn’t or wouldn’t help - I’m really not sure - and the owner was not contactable. I’ve had no apology since. The explanation we were given as we stood outside in the rain was that the person ‘had been in a meeting’. They may need to review their reception processes. The reason I’m not giving this a one-star review is because the person who finally rang us to tell us what to do, was lovely and the room was pretty good (air con needed, but otherwise a good room).

Staff is nice and so tidy and neat, the hotel facilities are in good conditions and everything is good except need driving to Berk for dining.

Excellent stay in this SPA hotel, pleasant staff and varied and extensive breakfast. There is one hour of SPA included per day, but attention must be reserved to the slot (which eventually avoids blinding the SPA and allows relaxation).

Helaas was het restaurant gesloten, wat bij slecht weer een gemis is. Personeel zeer vriendelijk, helaas een glas witte wijn bestellen was niet mogelijk moest per fles. Het interieur vonden wij weinig sfeer heben. Voor rustzoekers is het ideaal vertoeven.

Nice location however the hotel car park it is not well signposted. Average breakfast for the price. No drawers in the room no minibar or fridge, very basic amenities for a 4 star hotel. The shower door in the bath went beyond the bath edge and allow water to go on the floor creating a paddle in the bathroom. The restaurant was a bit of a disappointing experience considering the price to pay for a mediocre dinner. The staff are completely oblivious to guests requests or suggestions. We ordered the deep fried squid and they were just served as finger food, piping hot when I asked for a plate to transfer the squid from a napkin cone with kitchen foil propping the squid to make it look plentiful, I was told tge you have to eat it with your fingers??. Pepper steak that tasted and looked terrible, the steak was cooked to the right temperature however burned on the outside, the so called peppercorn sauce was just a pan wash, no pepper at all, no stock or seasoning, it tasted like water and salt. I had a bottle of red Burgundy that I drink regularly and to my dissatisfaction on tasting the wine it was unbalanced, when I pointed this out to the staff, the wine was taken away somewhere in the back, the waitress then returned to say that her colleague had said that the wine was fine and that decanting it would correct the wine. The decanter was clearly chipped on the rim and I objected and requested at the least a non chipped one. The wine didn’t correct. Apart from the company of my wife and the garden surrounding all the rest was very unlike of what a 4 star hotel’s restaurant should provide. The grounds of the hotel are very relaxing and comfortable,

I picked this hotel as it is ideally located near the channel tunnel. Literally about 5 minutes drive. My only issue was when checking in. I was extremely tired from having driven 7 hours to be told that my booking had not been paid for! I had 100% paid and I had the receipt to show them but it took them about half an hour to finally see that trip.com had sent the money. By this time I was at crying point as so tired I just wanted to go to my room. Bearing in mind they were both speaking in French so I didn’t have a clue what they were saying either, it was really stressful. I messaged trip.com and they were extremely helpful and the issue was sorted a few minutes after that, so I wish I’d done that in the beginning but was not sure what the problem was at that point as could not understand them. There was also a couple behind me who had the same problem. Once I’d got over that, the hotel itself was absolutely fine. I went back down to reception and the lady was really helpful with giving me directions etc. I didn’t have breakfast so can’t comment on that but I got a hot chocolate out of their machine for a few euros and that was really nice. The room was quite small but that didn’t bother me as just a place to sleep for the night before my journey the next day. I would stay here again as convenient for Chanel tunnel.

Great for a few nights stay. Central to everything beach and town. We booked a superior room which was modern and clean but a little small. The Bathroom was functional and clean but again very small. Overall great place to get your head down for a mini break. All staff from cleaners to reception friendly and helpful. Would definitely recommend for a stopover or a few nights stay.

Lovely hotel. Although the staff were extremely friendly at reception, there was an issue with them saying I hadn’t paid and I had paid directly through Trip.com, there was no questions on checking out and just had to pay the city tax. Lovely big room which had an upstairs and balcony, think it was a family room as beds upstairs. Be warned the bath is very high and I fell out of the bath because I am short! Even my partner who is over 6 foot said it was high. Very clean, nice bar staff at bar. Swimming pool is nice but did get extremely busy. It is quite a walk from from the town 15-20 mins. Would go back and stay again.

We chose this hotel for its excellent location near the Eurotunnel and were not disappointed. It's ideal for travelers looking for an easy connection. What we liked: Staff: Very friendly and helpful during check-in. Rooms: The rooms were very clean and surprisingly well-equipped for a short stay. Location: You're at the terminal in no time, which significantly reduces morning stress. Things to note: Breakfast: Unfortunately, we couldn't try breakfast as we had to leave very early. However, the hotel is still absolutely recommendable for early departures. Bathroom: The shower was a bit 'unusual' or a little odd to operate, but perfectly fine for one night. Conclusion: A solid, clean hotel for anyone wanting to spend a night before crossing the tunnel. We would definitely stay here again!

Front desk staff, Tiddy, waited me one hour after the usual closing time. He speaks fluent English and is very friendly. The parking is a little tricky. If you’re lucky, you can park your car free of charge after certain hour until 8:30 next morning on the street in front of the hotel. After 8:30, paying for two more hours at the machine, you can park till 10:30. I like the device which blows out hot air in the bathroom. Other amenities are very basic. Minimal in my opinion. I gave a 5/5 considering the price and the service I received.