Kitasaku District Hotels with Parking

Amazing experience as always with the Fufu brand. We stayed at the Hakone one previously and thought it was one of the best hotel experiences we've ever had. Our trip to Karuizawa this time was driven by our intent to try Fufu Kyukaruizawa, and it did not disappoint one bit. From the zen interior to the most attentive and friendly staff to the never-ending dining experiences (yes, even for breakfast it was a multi course menu), we were utterly blown away by our two-night stay. The fireplace in the lobby and in our room was such a pleasant touch even though we stayed during May, our teppanyaki chef personally seeing us out to the lift and bowing until we were out of sight shows how they go above and beyond, and we really appreciated how at each interaction the staff knew and clarified our coming arrangements, ensuring our entire stay was a seamless experience. Fufu remains our favourite Japanese hotel brand. Just wish they had a loyalty program as we are looking to check off all the Fufu hotels in our lifetime.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

Overall, this was a rather disappointing hotel stay. Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned. After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself. At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory. The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited. The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling. Considering all these experiences, I will not choose this hotel again in the future.

The hotel staff were professional and the room was comfortable with great attention to detail. I hope they'll have some promotions again next summer. Thanks for the cash coupon which allowed me to enjoy a fantastic dinner at a discounted price. Their breakfast was also good.

This was a really lovely trip. The staff here provided excellent service. As soon as the car pulled up at the hotel entrance, someone came right away to help with our luggage. We stayed for two nights and three days, and had breakfast twice — one Western-style and one Japanese-style. Both were delicious, though I personally preferred the Western breakfast. The public bath was also great. It was never crowded, which made the experience all the more enjoyable. Our room was spotlessly clean and well-kept. Compared with hotels in Hong Kong, this place offers really good value for money. That said, there was one slight downside. I found out the hotel was built over thirty years ago and only renovated a few years back. The rooms and in-room facilities still feel quite modern, but the corridors and lobby clearly show the building’s age and have barely been updated. You can definitely sense a hint of old charm here. Overall, it was a wonderful stay.

The rooms are incredibly spacious. The breakfast is abundant and aligns perfectly with Japanese nutritional standards. I highly recommend Usagi no Mori, a bunny-themed restaurant just a 5-minute walk away, next to a large supermarket. The hotel's location is also very convenient for visiting any attractions in Karuizawa.

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.

All are very good, the room is large, very comfortable, the staff is courteous, there is free coffee, tea, the parking lot is large, don't worry about coming back too late without a parking space. The fly in the ointment was that I ordered a berth and two meals, but I was disappointed. Dinner: Semi-Buffet is not a problem, only chicken one main course, but I don't eat meat... The staff kindly told me to eat buffet's foremen, but there are not many choices, I only eat a few breads... Breakfast: Buffet choice is not much, not delicious... Next time I come to Karuizawa, I may stay in this room, but I will definitely not order one berth and two meals.

We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.