Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 23, 2025
Guest User
А great stay in hotel Heritage!The room was wonderful with a nice modern interior. I really liked the french cosmetics L' óccitane that I had available in the bathroom - bodylotion, shower gel, shampoo and hair conditioner.The breakfast was fantastic.I can recomend this hotel and because of his great location in the old town of Ljubljana.
Show more
Price per night from:£142
Posted on Jul 4, 2026
Def FrancisI stayed at Eurostars Uhotel Ljubljana during my visit, and overall it was a very comfortable experience.
• Location: Very central, just a short walk to Prešeren Square and the old town. Easy to explore by foot, which is important for tourists who want to maximize time.
• Room: Spacious and clean, with modern facilities. The view of the city, especially the pink church, is quite charming.
• Breakfast: Wide selection, including fresh juices, pastries, and hot dishes. It feels generous compared to many European hotels.
Show more
Price per night from:£147
Posted on Jun 13, 2026
Anonymous UserI booked a corner suite, but the soundproofing facing the street downstairs wasn't great. I could often hear modified cars at night. On the positive side, the restaurant food was high quality, and the hotel's location is excellent.
Show more
Price per night from:£149
Posted on Mar 7, 2024
Guest User
The hostel was warm and very spacious and it was nice to be able to cook.
There are basically bowls, pots, etc., and extra olive oil? It was nice to have salt pepper.
It's a clean and month-long accommodation !!
Show more
Price per night from:£106
Posted on Apr 21, 2023
Anonymous User
Especially worthy of collection, very amazing, all details are very good. In the central area of the city, everything is convenient; very close to the central bus station, it is easy to arrange city access; a restaurant with local Slovenian dishes on the main road from the hotel is very affordable and delicious. The breakfast prepared by the hotel staff is exquisite and varied. The room is a suite, convenient to use, quality, kitchen and direct drinking faucet. In short, especially recommended!
Show more
Price per night from:£114
Posted on Oct 1, 2023
Guest User
Great hotel - it’s a shame that the staff let it down.
Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app.
When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room.
Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am.
After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice.
After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key.
In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed.
Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.
Show more
Price per night from:£151
Posted on Aug 15, 2025|Classic Double Room
Sergey_UtkinThe hotel is well located: a 10-minute walk from the Ljubljana bus station and a 10-minute walk from Prešeren Square. The rooms are spacious and clean, but the hotel feels a bit dated—I think it dates back to the Yugoslav era, but I could be wrong. The breakfasts are excellent, continental style, with everything you need, so you won't go hungry.
Show more
Price per night from:£127
Posted on May 25, 2026
Guest UserA very nice hotel in the center of Ljubljana. The location is ideal for both city tours and getting to the train station. The room is clean and spacious, with a view of Ljubljana Castle. The bed and mattress were very comfortable. We checked in late at night, and the check-in process took only a few minutes. The breakfast was surprisingly good, with hot dishes (not often found in 3-star hotels). To be fair, we stayed in a superior room; I can't comment on the quality of lower-category rooms. Thanks to all the hotel staff for their hard work.
Show more
Price per night from:£125
Posted on Nov 4, 2025
Guest User
Thank you and I guess there can't be a more ideal location than Cha Cha rooms in Ljubljana to get anywhere around. Everything is like 5-10 minutes of walking distance including the bus station. The staff are very welcoming and I will definitely recommend this place. If you are looking for a quiet and decent location, then this is a wonderful choice.
Show more
Price per night from:£59
Posted on May 20, 2026
Guest UserIn general, the price is worth it. The staff are nice and I just pay the city tax by cash. The bed linen as there is knew him stick on the bed linen so I changed the other one. The bathroom is clean. The kitchen is well equipped though it is small. But the price is really attractive for solo traveler.
Show more
Price per night from:£15