Featured facilities: Parking, Laundry Service (On-Site)
101 reviews
6.3/10
1 night
From £56
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9.1/10
Great
GGuest UserThis was an amazing stay for myself and family!!! I absolutely loved everything about our stay. The suite with the bunk beds was perfect for me and the children. We played board games that we brought with us along with the games that came along with the suite. Very spacious for our group. The staff were friendly and accommodating. Will definitely bring my family back. Thank you for making our first group spring break vacation a complete success!!!
GGuest UserGreat location, friendly people, great breakfast, good stuff in the gym although it’s very tight for more than one person at a time, and my only real complaint is that the rugs and rooms haven’t been changed since 1972. Some type of green and brown swirl pattern that took us back in time 50 years. Time for a remodel, and then this place would be banging!!!
GGuest UserChecking in was a great experience, and the room was very nice, meeting all our needs. However, the swimming pool and hot tub were not ready; they had chlorine mixing and bugs in them.
The staff was wonderful and very personable throughout the entire stay. Breakfast was a perfect 10 out of 10! The staff member working the breakfast on July 1st truly excelled. She greeted every customer as they entered, making them feel welcome. She was helpful when needed and ensured that the breakfast was fresh and plentiful. She even made more fresh and hot as they emptied.
GGuest UserThe hotel is nice it’s a Hilton after all but when we got settled into the room we noticed there was bits of a styrofoam takeout container on the floor in the living room and the bed was poorly made; it looked thrown together. Then when we went to shower, there was hair stuck to the back wall of the shower that housekeeping had neglected to get off. I mentioned these things to the lady at the front desk when checking out and she seemed uninterested of this so.
JJINGThe hotel is right next to the beach and has free parking. There is a refrigerator and utensils in the room to cook. Ctrip booked very quickly, but the hotel front desk said that they did not receive the money, and recorded my credit card again. I don't know if I will deduct the money.
GGuest UserThe Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett
GGuest UserThe place really needs to be gutted and rebuilt!! The tub corners were really filthy!! It was like baked in dirt!! Looks like they may need a chisel to remove the dirt stuck to the tub corners!! Thank goodness I always bring my own shower flip flops !! They didn’t even have bath towels just hand towels and one of the wash cloths was not even white anymore ( that really should have been trashed!! ) Thank goodness I also bring my own towels ! The carpet was so stained the room smells horrible!! The elevator was so dirty and dingy!!
And to think they charged me $225 for the night !! It’s good I was just passing through and it was a last minute trip and I didn’t have to stay but less than 12 hours!! I would never go back to that hotel again and unfortunately they make all other hotels that carry the same name look bad!!
GGuest UserIt was a nice little weekend get-away. The breakfast bar was non-existent!!! Thank goodness for all the other near by restaurants. The pool was too small and no shade.
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