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Posted on Jul 28, 2023
Guest User
The hotel front desk agent tried to charge me twice for the hotel service fee. I booked through trip.com and had already paid for the hotel service fee which is $98 for 2 nights. After showing them the itemized receipt, they said it is the 3rd party service fee, not the hotel service fee. I told them I’m not paying another service fee. I’m glad I did not have to pay twice, but it was kind of ruin my day. Now there is another extra charge on my credit card placed by the hotel. I am in the process of disputing with my credit card. Overall, I like the place, but not the way they tried to charge for all these hidden or bogus fees. Note: the hotel is already expensive…
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Price per night from:AED 1,269
Posted on Nov 26, 2023
Guest User
An amazing stay at Home2Suites in Panama City FL! We booked a queen bedroom suite. Upon walking into the front doors to check in, a fresh ocean aroma greets you. The scent reminded me of the Polynesian resort at WDW. Everything was clean and brand new! The beds slept amazingly well and the kitchenette was so nice to have during our three day stay.
Breakfast is complimentary—waffles with all the toppings you could want, sausage, omelets, cereal and oatmeal. Coffee served all day, which was a win! Overall, a ten out of ten. We will definitely be staying here again if we come back to PCity.
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Price per night from:AED 624
Posted on Apr 30, 2025
THflorida
First of all, there were extra fees involved beyond the full trip. Com price which was supposed to include all fees. The explanation was that using trip.com causes this which you find out when you arrive. There is a sign at the front desk explaining it and is only around $20 with tax but would have been nice to know about when I was comparing hotel options.
As for the room, it is older, but was clean. The ocean front view was great as is being next to the beach and they have a nice pool and hot tub area. The breakfast option was not awesome. For myself, I would look for other options next time
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Price per night from:AED 779
Posted on Apr 7, 2026
Guest User
The hotel was an older hotel that has somewhat been updated. There is no elevator. The rooms are small and the bathrooms are very small. The toilets are the kind that you would find in businesses not in hotels and they flush so hard; they are so loud. The cold-water knob on the tub was hard to turn. I was scared I was going to ***** it turning it. Also, there is really no shelving in the bathroom to lay anything. There are knobs to hang stuff but no shelving. There was hair in the bathtub and on the step of the tub. The rooms are only getting the bare minimum of cleaning. The bright side is that check out is 11 instead of 10, which was a blessing. Also, even though the hotel was full, we were able to get good parking and they did have an ice machine. However, I would only stay here again as a last resort. Due to how small the room is and the size of the bathroom.
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Price per night from:AED 920
Posted on Jan 18, 2025
Guest User
The location of the hotel is very good. Just downstairs is the white sand beach. It is difficult to choose a room because there are too many room types. After we selected it online, we felt that it was not ideal on site. We also chose a room facing the sea at the front desk. Of course, we had to choose another room. Add money. Hotels should do more to show tourists room options in this regard. The guy at the front desk was very patient and introduced the hotel's facilities in detail. We stayed for six consecutive days and the room was not cleaned. Of course, we didn't ask for it, so we didn't notice that they cleaned it every few days. The bed was okay, a bit soft, and the pillows were poor and messy. The bathroom is relatively small and the towels are old. There is a coffee pot in the kitchen, but it does not come with a bag of coffee, which is quite unusual. The hotel is not very big, but overall it is very warm and has complete facilities. The bar is lively, there is also beach volleyball, children's playground, heated swimming pool, SPA, etc., making it suitable for family vacations. All the staff at the hotel are very nice. There is a large supermarket about 700 meters away from the hotel. What is particularly worth mentioning is that the supermarket has a full range of alcoholic drinks at cheap prices. It only takes two or three minutes to drive to Pier Park, where you can find all kinds of delicious food and fun. There are also movie theater outlets, etc., which are super fun. In short, I still highly recommend this hotel, but since we went in the off-season, we don’t know the price in the peak season. If it was still about 150 dollars for our stay at that time, it would still be a good choice. Finally, I would like to thank the young man and young lady at the front desk. Their smiles are unforgettable to me. I will choose their home again if I have time.
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Price per night from:AED 886
Posted on Dec 31, 2020
Guest User
We booked the king suite later to find out at check in that the king suite did not come with a balcony as shown on the booking site. But the front desk clerk Camille assisted us, she was really pleasant and nice. We did get a refund for the difference in the room. Overall our stay was good other than the bathroom tub clogging up. Housekeeping came and took care of that problem also. The view was amazing. We will stay here again.
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Price per night from:AED 547
Posted on Jan 11, 2022
Guest UserThe Hotel is located right on the beach. Check in was nice experience - Marcus has not just a killer haircut but great customer service skills- even though check in was at 6pm ( unusual late ) we got our room around 3pm. There is no breakfast and no everyday room service but the location and room itself made up for it
They have many bad reviews which was little scary but I think they are from before the renovation - our room was gulf side - 4414 and was freshly renovated
The beach is awesome - long, wide and clean - dog friendly ( the hotel is also dog friendly )
Nice bar with some food and drinks downstairs - during our stay the beer was $2 ! Food was limited but good, fresh and inexpensive
Overall great experience and affordable- we stayed few days over the new year 2022
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Price per night from:AED 482
Posted on Jan 9, 2026
Guest User
The room is clean but the microwave doesn’t work. Not a big deal because I didn’t need it. However, this crazy lady keeps waking me up every night in the middle of the night banging on my door. She’s not crazy or drunk, she just keeps forgetting which door to bang on. Maybe she’s ****, I don’t know. Her room is 2 more doors down. How hard is it to memorize your room number? It’s not the fault of Quality Inn. Just my complaint about the neighbors.
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Price per night from:AED 237
Posted on May 21, 2025
FainGain
Our first time using Trip.com
Great experience- hotel was super clean, exactly as described and would stay again.
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Price per night from:AED 496