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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
104 reviews
8.2/10
1 night
From £46
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9.2/10
Great
GGuest UserThe room environment and service are all pretty good. There is no free bottled water, and the breakfast is a buffet with few options, but it is acceptable considering the hotel grade and price.
YYINGJIEParking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.
Ggmartin212This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it.
The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.
GGuest UserThe friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended
GGuest UserThis hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area.
I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks!
Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
GGuest UserStay was ok for one night. Not a great example of a 21C in my opinion. Room was clean and spacious, but literally 3 steps away from elevator so I heard the ”ding” all night, and the bar dumped their glass bottles into a dumpster outside, on the same side as rooms, which was very loud. I had to call to get shampoo and soap, as there were none in room when I checked in. Drinks in bar are phenomenal - they are truly artists - and was the highlight of the stay.
BBrittThe hotel itself was great. Very nice updated rooms. Heard loud music the first night all night. But said something to front desk and no more issues afterwards.
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