Madison County Hotels with Parking

Love this hotel!!! Staff extremely helpful and friendly. Very well run and a very relaxed happy atmosphere

Breakfast is relatively simple, just like several hotels around, safe and quiet area, health is acceptable. After living for a week, I feel that the entire hotel will not have more than ten employees.

Our stay there was great. Even though we are limited by coronavirus trying times, they figured out how to serve us a limited breakfast.

The hotel was clean and the food was good. However we drove 3 1/2 hours to get there in time for a family wedding. The room was supposed to be ready for 4:00 and it was not ready until 5:35. This did not allow us enough time to get ready for the wedding. It was very embarrassing to arrive so late for the wedding. The staff said they would wave the incidental fees, which made no difference to us. Extremely disappointed since we thought being a Hilton hotel all would be good and it was not.

I booked this hotel at the last minute and I'm glad I did. After a long day of traveling, it was just what I needed. They offer snacks/dinner in the lobby a few days out of the week and this was PERFECT for me after getting off of the road. All of the front desk staff were amazing, as well as the breakfast staff. Room was spacious and quiet. The kitchen came with everything you need to prepare meals in your suite. If you don't prefer to cook, restaurants and convenience stores are a 5 minute drive or a 10-15 minute walk down the road.

Everything was good. I'm not sure how I keep ending up in handicap accessible room. I know I'm not choosing that when I book. Other than one of the lights not working, the dishwasher not working, and the TV getting ready to go out it was a good stay. These aren't things that would keep me from coming back but they are small fixes that affect my rating of this hotel.

Overall location was supreme I didn’t need to drive around once I got there. The only draw back is the room felt humid. It might be a good idea to grab a dehumidifier for this place. Also the water drained very slow. In a positive note the room was clean and the staff there were welcoming.

Everything was great, except for the last day. Due to weather conditions, they ran out of food

Breakfast was very disappointing. They whole area was not cleaned. I was first person there and I had to remind them it was time to turn on the lights. The sink was dirty, waffle iron looked like it had been used, no orange or apple juice in machine, they said they were out. Microwave had somewhat f looked like flour around the base. It looked like the food had been placed in there last night and left till morning. Coffee machine/ coffee did not taste like coffee. Bed was comfortable, bathroom was clean. Staff looked like they lived there carrying the baby around on their hip, they did not try to show any empathy with the winter storm issue. I left a Day early so as not to get stuck in the city, they would not give me any kind of discount for the day, no empathy. My door was unsafe, as if someone had busted through.