Niagara County Hotels with Parking

I felt that it was managed by someone who really knows how to manage a hotel. The sight of a separate tourism information consulting booth, cleanliness, detailed facilities, and even the smallest details, and the service spirit to resolve customer inconvenience stood out. It was really good. One thing I regret is that the refund of the compensation deposit for damage to the facility was a bit late.

I needed a place for an overnite stay, no time to enjoy the pool unfortunately, as I was using Moonlite to break up a long drive from Canada... My room was clean, bed was comfortable, although I would have personally preferred softer pillows, just the way I sleep. Microwave and fridge are always welcome, wish there had been a coffee maker as well, but I realize that some places forgo that convenience because they 'disappear'. Dunkin' Donuts is a short drive away, so not a problem. It's an older building, but the owners have made some upgrades, light switches, ceiling tiles, overhead lighs, and an easy to use modern 'deadbolt' that prevents unwanted access... Most appreciated was the help I received from Mary, whose family owns the place... I had a different reservation that needed to be changed (several weeks in advance) and the booking agency, Agoda, was making it difficult. Mary went above and beyond to assist me in cancelling the original, so I re-booked for the different date. Convenient, quiet location (I had a back corner room, and even with the window open, didn't notice much noise at all, despite the nearby highway. They deserve a better rating, when you need a place to stay, give them a try (just avoid Agoda!!)

Facilities: Old hotel, facilities are well maintained Sanitation: Clean Environment: Good Service: OK The location is great, 100 meters across from the hotel is the Niagara River, 15 minutes walk to the Falls Free parking, breakfast included Only an additional 6.99USD security fee is required upon arrival Breakfast included with accommodation, as usual, an additional USD5 tip was added

I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation. The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career. Many Thanks.

The room is clean and tidy, overall good, the hotel in a small place is not luxurious but clean and hygienic, close to the waterfall, walking distance, convenient to take a boat, free parking

The room was very clean and spacious but the balcony was very dirty and had a dead bird which was never removed even though it was brought to their attention. The room had a microwave which was convenient. Niagara was like a 20 minutes walk away and the trail was beautiful to get there. Other hotels are closer to Niagara tho. The hotel staff did not seem to understand what was included in the booking as he was new and told us breakfast was included but it wasn’t. Had to go quite a distance to a Walmart. Overall, there are better options closer to Niagara and the main areas with lots of options to shop and dine.

Around Niagara Falls, there is a 10-driving distance from the waterfall. Free parking, delicious breakfast and warm service staff. It is important to be careful that the price doubles on weekends. Fortunately we met a group of young Chinese postdoctoral students and took our old couple to visit various attractions of the Great Falls...a wonderful experience

It is very near to goat island and Niagara Falls. The room is big and can put 2 big luggage. Free breakfast but carpark at usd11 plus which public parking is just usd10. Will be great if come with free parking. Cleaning every 3 days. Clean towels at the reception. The bed is comfortable but pillows a bit too soft and small. After all, will stay against if coming again.

The place was nicely located very close to the falls. Ample parking and ample rooms. The hotel itself it’s okay, just a bit rundown but it’s not bad. The lady at reception was nice and gave us a few tips for the falls. Great soundproof from the outside but not from your neighbours.

Location: Although the location is great as this hotel is very close to the visitor center. But at night the area around the hotel is very dark and seems unsafe. Front Desk: A little too preoccupied with process and not really great at communication. We had booked a room with two queen beds online and paid in advance. At the hotel we requested if the same can be changed to one king size bed - the receptionist foolishly changed the room to one queen bed room !! Restaurant: Great staff, very helpful and inviting and always ready to explain even the most basic things to foreigner like myself. Cleanliness: Great Job !!