Overland Park Hotels with Parking

Excellent in every category, new, clean and lacking nothing. ⭐⭐⭐⭐⭐

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

The service was great! It was an elegant setting, clean and our stay was noise free. The food at the hotel restaurant was delicious! Our only concern was it was advertised as free breakffast included and it was not included. This was an added expense and inconvenience to go somewhere else that has comparable food for less.

Great place to stay. Other than the bed being too firm and pillows not firm enough, all in all we had a great stay. Very clean in the room and in the hallways, lobby, etc.

Good environment, friendly staff，quiet stay Also convenient with supermarkets and malls and everything u need nearby

We love Embassy Suites by Hilton! Number 1 reason for its safety and cleanliness! We stayed there for 6 nights, and it felt like home. They have a fridge, microwave, coffeemaker, TVs in the bedroom and living room, and the crib we requested for the baby! Plus points for the laundry on the second floor! Their breakfast is great, but, you know, six days with the same breakfast? I'd rather sleep. LOL! Seriously, we love how cozy our room is!

It was unfortunate that there were no restaurants and marts around, and the road to the main road was located in a rather dangerous place. The staff were all friendly.

I had a wonderful stay at this hotel. The staff were friendly, the room was clean, and the location was very convenient. I would be happy to stay here again.

I am staying in room 134. The receptionist in the morning was very kind, and the cleaning staff were very diligent. The room was very clean and comfortable. I will definitely come again next time. Excellent!

Motel lobby and breakfast area both closed in February 2023 door signed “closed due to Covid”. Appears real reason is just to save upkeep cost. Cold breakfast consists of 2 bars a package of low cost muffins and a tangerine. Room had missing facial tissues, missing wash cloth, stained carpet, damaged window covering. Dogs allowed and I got to listen to a barking dog all evening. Needless to say I’m going to choose other lodging in this area in the future.