Washoe County Hotels with Parking

It's amazing what you've done with the old hotel!!!!!! It is IMMACULATE and QUIET! The foods are FANTASTIC!!!!! You have fuly changed all the areas! It's like a new building!!!!! BUT! ROOM INFO! My room did NOT have a central ceiling light fixture with a fan. It did NOT have an ALARM CLOCK. It did NOT have a microwave. MY SHOWER: (1) door was on rollers, the other was FIXED. BUT. The plumbing stuff to turn on the water AND the shower were behind the fixed glass window, SO you have to get INTO the shower and go to the fixtures and turn it on then turn the shower on WHILE you were standing UNDER it! Whenever you turn on a shower, the old water still in it is usually chilly and THEN it warms up. DIDN'T LIKE IT AT ALL!!!!!! OTHER than that, everything else was excellent!!!!! THanks! JP

The hotel room is large and the sanitary conditions are very good. The parking lot is enough to stop at will. Breakfast is a typical British American breakfast and you can eat. The front desk service was very good. I didn't pay attention to pulling the credit card in the suitcase on the first day of check-in. I didn't let the card be swiped. I let the check-in first. Overall hotel is good!

All aspects are good, service, environment, location, convenient parking. It's a new hotel. Facilities are also perfect, but toothpaste, toothbrush, etc. need to call the help desk to collect. I ordered two houses, but the prices are different, puzzled! I didn't have breakfast. I got up in the morning and went to the front desk to buy a cup of coffee. Opposite is the King's Car Museum. Tickets are 6 yuan for children, 12 yuan for adults, and yuan for the elderly. Worth a look. However, it is best to keep valuables in the parking lot by yourself, personally. Isolate some tramps. Attention ⚠️

This was my second time staying at this hotel! I love it so much and highly recommend it! Unfortunately we didn’t realize that this hotel accepted animals and my 16month old is highly allergic to pet dander . We did talk to someone about this being accommodated in the future. Also I wish there was better food options that weren’t frozen and possibly more accommodating/accessible for allergies . My daughter has a wheat allergy, soy, dairy, egg, to name a few and we practically had to bring our own food for her

I usually love staying at this hotel but on this trip I had lots of trouble. Special events took up all parking spaces and I had to park off property after cruising for 30 minutes with no space available. The pool area was having a rock music beach party until 11 pm on the night I was departing and needed to wake at 5:30 am for my flight. No staff warned me of this late night party that created serious noise in the tower I was in that faced the pool. Hotel front desk offered ear plugs but no apology or offer to change rooms. To add insult to injury I asked for a wake up call that never happened. Luckily I had my phone to wake me although I got very little sleep.

Room was nice but really small for $227.00 for one night. Upon arriving and getting a first floor room found that the outside window to the parking lot was open and could have easily allowed someone to come in. Maintenance fixed it but it was a little disconcerting. Everything else was fine and the morning buffet was very good. There was an additional charge on my credit card for $22.00 that wasn't explained and that was irritating. I would stay there again however as the inconveniences mentioned weren't disqualifying. Customer service at the counter and from housekeeping were very good.

The hotel was a perfect location and was clean. The maid service was spotty with items not replenished on 2 of the 4 days (towels and coffee). The rooms were well kept but the equipment in the exercise room was not working. Half of the exercise machines were ”out of order” and the balance were not hooked up to TV screens.

The third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.

The place was clean and the room was clean also. Unlike some of the reviews I read there were no signs of any kind of smoke on the 8th floor. I did not see anyone begging until I was leaving. Overall My stay served its purpose without any issues.

Breakfast can be eaten, a regular continental breakfast. Service is OK, the restaurant can use the microwave oven, drive to Walmart in 5 minutes, and 15 minutes to the main street arch of Reno.