Best Hotels in Pasadena, United States

The Asian receptionists here was so great. The bed was so amazing, you can have a great time there. When you are available,take your kids to swimming pool to experience the the California swimming pool with salty water. I love this as lot. Really a nice hotel for *********. Remember to enjoy the swimming pool with salty flavor.

A naval ship type experience. Smallest hotel room I’ve been in since NYC. Reinforced staying on the right side of the law lest you end up in a place this small. The shower glass was a part of the actual room. We love historic hotels but I’ll pass on this one. The great downtown location you’d expect for a historic hotel, but not even a dresser in the room itself. No room! Nowhere to even put one piece of luggage in the closet! Only plastic cups in the room, no room to put a toothbrush on the bath vanity, no floor length mirror (we were attending an event), and the room lighting was poor. We are only here for two days, and we were claustrophobic the first hour. Even the hallway felt like being on a ship. Truly considered upgrading or changing hotels. Nice ambiance and charm downstairs. Parking situation was decent but expensive (as expected), $29 for self park. I think it might be a nice place for an event, but truly go get a hotel room built for modern size humans. Hotel staff gave little help with taxi service which I found baffling.

The people at the hotel are very sweet and accommodating but they need to do better when cleaning hotel rooms…the sink smelled like sewer water. I thought it’s just one night but every time we turned it on it was a strong odor. I felt gross even washing my hands, let alone brushing my teeth. The drain should be cleaned at hotels. The vents were full of dirt. I had my baby and it just disappointed me more than anything..it felt dirty. It was too late to switch or do anything. Please do better for the health of others.

The location is good and relatively safe. Pasadena is a relatively safe area in LA, and there are few homeless people. It is convenient to go shopping and eat. It is relatively comfortable. It's a good value for money on Ctrip. It is worth mentioning that Ctrip's overseas butler service is really 24 hours, and you feel at home. You can answer any questions and solve any problems. I took the trouble to renew the reservation and the room was full on Ctrip. The Ctrip housekeeper helped me contact the hotel and renewed the reservation directly at the front desk. I was very satisfied with the service. Finally, I found that the price difference compared with Ctrip was too much. I asked, and the overseas butler even returned the difference to my Ctrip account. I was almost in tears. Hey especially when a person is floating outside, they are so warm. One hundred likes to the customer service of overseas butlers, thank you🙏

Location was great but a few things to keep in mind before you complete your booking: -Room service requires scheduling in advanced -the water faucet by the sink has an unreasonable and useless design that doesn’t allow you to splash wash your face comfortably/without hitting your forehead -the water pressure in all rooms is very low (we have raised our concern and tried to swap room and then we found out they wer pretty much the same); if you have long and thick hair be prepared for 45 mins of rinsing -valet parking only but parking fee was reasonable comparing to other hotels at same grade; please be generous and prepare tips for folks that are working 24/7 they’re super friendly

The room is okay, the toilet is relatively large, the bathroom is very simple, blocked by a canvas curtain, there is a small amount of simple shampoo, skin care oil, towels, no slippers, toothbrush, the location is a bit off, the bed is okay Comfortable, with parking space, breakfast is very simple, bread, ham, sausage, coffee, cereal, and some fruit.

Coming from a hotel ”snob”,saying that this Westin is one of the finest hotels I've had the pleasure of staying in means a great deal. Kudos to the professional and friendly staff - especially Adrionna, Autumn, Erwin, Guille and Marcos. Location perfect and interior and exterior first class.

The HP in Pasadena is beautiful ... more like a Regency, with a spacious, well-appointed lobby and spacious breakfast area. The room was clean & spacious, with a different layout than other HP's ... the bathroom was NOT situated at the foot of the beds where light/noise would bother those sleeping. Location of the hotel was great for our sporting event at the convention center and walkable to Colorado Blvd. shops. Will definitely stay here again!

The hotel is much better than expected. There are 2 customer service staff at the front desk. Most of them are long bags. The room is very clean and the kitchen and bathroom facilities are very good. I encountered some problems and the front desk also helped me solve them. The breakfast was very simple.

Outstanding night at this hotel! The room was large and the beds very comfortable. The bathroom was a bit small, but nothing that could not be dealt with. The shower size and hot water made up for it. It was an extremely quiet night- that was wonderful. The employees, especially the maid were so nice and constantly smiled!