Top Hotels in Pasig with Spas

Awesome food and service! 😊 We called them to book a private room like on the spot since we wanted a private room at once, and they provided it immediately. Serving time was just right. Overall, great! Definitely, we will recommend it to our peers and family 😊

We last stayed in Privato Ortigas a few months before the pandemic and I’m glad that we were back and even celebrated my mom’s birthday in Privato Hotel Ortigas!!I really liked their minimalistic room with great design. Its simple but it has everything we need. I loved their ever comfy beds that really made me relax and had a good sleep. But what I really loved about the hotel aside from its marvelous amenities like the pool and roof top bar and deck is their excellent customer service. I highly commend Duty Manager MA. CONTESA VICTORIA M CATUAAN for being hand on in making sure that the client’s requests and well being are addressed. Her sensitivity to PWDs needs such as me really deserved my admiration and respect. I also commend and thank front desk pips Alex and Bless who really assisted me in my reservations and made sure that everything was fine even before I arrived. To Divine who even assisted us up in our rooms to ensure that we are comfortable and if we still need anything else. To Aaron who assisted us when we checked in and helped us have our room in the soonest possible time. lastly, to Marvin/Melvin( I’m aways confused with his name sorry) who was patient every time we call front desk for our requests. It was indeed a wonderful experience and its was a wise decision to be back and we will surely be back very soon! Keep up the excellent service and more power Privato Hotel Ortigas!!!⭐️⭐️⭐️⭐️⭐️🏢🛌🏊‍♂️🛀🇵🇭👍🏼

Stayed here on work and some food things about the place - liked the room I got . It was large with a wonderful clear view of the city. Rooms are well equipped and clean (thought the housekeeping forgot to clean my room one day); location wise is great with walking distance to restaurants and the malls (which are more than a plenty in this neighborhood). Staff was helpful and friendly though check in and check was long with all their paper work and adminstration process done sometimes manually. The breakfast - okay. More on the meaty side of items which does get heavy for morning. The gym is great. Would it stay here again - yes, it's a nice location and quiet area with a not too far distance from the office.

This was my second time here but so sad that our second would be the last🥲 First, we requested for early checkin and informed us to call warly same day but no available room for earlt checkin. We arrived early like 2:30pm but they let us check in for past 3pm. Second, We booked early for twin bed 1 br but upon arrival they said it wasnt available and gave us king bed instead. we booked early and the twin bed was available how come it was not available during the checkin time. Third, lack of toiletries, no lotion at all. Forth, shower room was dirty, the fridge was so dusty. If there would be zero star, i would give one. Very frustrating stay.

Reservation was easily done via phone. Thanks to Lala who was responsive in both calls and emails. Check-in was smooth and we were assisted right away to our 2 rooms. I was pleased they accommodated my request for the two rooms to be beside each other. Room was clean. Turned on the aircon and small ref. Went down to the Ace Water Spa - our first time since pandemic. The kids enjoyed but we went in closer to 3:30pm. The spa has 3 timeslots now 8am to 12nn, 1pm to 5pm and 6pm to 10pm. So we had to leave at exactly 5pm. Their protocols were updated. Towels (clean and fresh!) and swim caps are provided at the reception. We went up and noticed our room was still warm and the fridge too (we had a cake). I alerted housekeeping and front desk and we were transferred to new rooms. THANK YOU JAYSON of Housekeeping. You were so helpful. I noticed that they have less staff than usual but SERVICE was excellent.

Extraordinary experience

There are not enough words to describe the excellence that this hotel offers its guests! From the moment you walk in, you feel so welcome, specially at the lobby lounge bar special mentioned to Dome he welcomed us with genuine smile he is the one assist on us during that night, He did a good job from suggesting the food and also thier drinks from their bartender Arjo everything is perfect, It was very comfortable and convenient. Perfect for our time for relaxation and with some business in the process. It was at the center of everything. We will definitely return.