shobhit3456
September 19, 2025
I’ve stayed at properties where expectations were not fully met, but this one takes the gap between promise and delivery to another level altogether. It’s disappointing, even shocking, how a reputed hotel chain could botch an experience that could have been truly memorable. Ironically, it still became a “lifetime experience” — just for all the wrong reasons. Patiala doesn’t have many big hotel chains, apart from the newly opened RanBaas in the ultra-luxury space. For anyone looking in the premium bracket, this property is pretty much the only option. You’d expect decent value for such a location, but the reality is the exact opposite. The moment you check in, it hits you — how can a heritage property be maintained so poorly, with neglect disguised as “preservation”? 1. The common areas are dark, musty, and foul-smelling. 2. I booked the Amrinder Singh suite, a standalone unit across the main building, but it was nowhere close to being worth the ₹15,000 paid. 3. By nightfall, sleep was a struggle thanks to swarms of insects everywhere. Even the glass fittings were outdated, leaving enough gaps for bugs to stream inside. 4. Shockingly, this became the *first* so-called premium property where I was handed buckets of water because there was no hot water supply. 5. The staff and servers can’t be faulted; they’re sincere and trying hard under the burden of an infrastructure that the hotel chain itself has completely failed to maintain. Bottom line: avoid this property. You’ll be far better off staying in Chandigarh and making the commute, rather than shelling out ₹10–15k a night here, only to feel shortchanged and frustrated.