Pooh Beach Resort & Spa

Pooh Beach Resort & Spa Reviews

Pooh Beach Resort & Spa

75/216 Moo 12 Jomtien Beach, Bang Lamung, Chon Buri Province 20150, ThailandView hotel details
Pooh Beach Resort & Spa
Pooh Beach Resort & SpaPooh Beach Resort & SpaPooh Beach Resort & Spa
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Guest Reviews of Pooh Beach Resort & Spa

8.0/10
Very good
200 reviews
Verified reviews
Location8.5
Amenities7.9
Service7.9
Cleanliness7.6
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All reviews(200)
Positive reviews(178)
Reviews with photos/video(74)
Clean pool(35)
Great swimming pool(35)
Large rooms(18)
Tasty food(17)
Close to beach(13)
Loved the beach(12)
Shower difficult to use(12)
Convenient for shopping(6)
Negative reviews(22)
Anonymous User
Junior Suite
Stayed in Apr 2026
Travelling with friends
10 reviews
4.0/10
Posted on Jun 10, 2026
This honestly is a place I will NEVER return to. Nothing looks like in the pictures. The place is old. Some furniture is broken. Air conditioners are merely decoration. Service is rude to mediocre at its best. Breakfast is disappointing. The noise from some bars nearby is terrible. A complete rip off.
Response from Property: We sincerely apologize for this unfortunate experience. We take your feedback very seriously and are currently working with our maintenance and operations teams to address these issues immediately. We hope you will give us another opportunity to demonstrate our improvements.
Pan Tan ni
Superior Twin Room
Stayed in Apr 2026
Couple
11 reviews
4.5/10
Posted on May 26, 2026
The air conditioning in the first room I stayed in wasn't working well. A hotel staff member checked it, but it was still the same. So, I got a new room, but I wasn't too fond of the interior design.
Original textTranslated by Google
Response from Property: Thank you for sharing your experience. We apologize again for the air conditioning issue in your first room, and we are pleased that our team moved you to a new room immediately. We have shared your feedback with our management and maintenance teams to improve our services in the future. We look forward to welcoming you back for a smoother and more enjoyable stay next time!
Anonymous User
Deluxe Double Room
Stayed in Mar 2026
Couple
1 reviews
2.0/10
Posted on Apr 15, 2026
I booked a room on the 2nd or 3rd floor, but upon check-in, I was told the hotel was full and given a room on the 1st floor instead. The room was extremely dirty, and the facilities were old. The bathtub was cracked underneath, there was a persistent foul smell in the bathroom, and the toilet seat was broken. There were stains everywhere in the room, and I encountered many mosquitoes and bugs. The staff's service attitude was also very poor. People were smoking inside the hotel, and no one seemed to care.
Original textTranslated by Google
6/11
Response from Property: Dear Guest,We sincerely apologize for your unacceptable experience. Your feedback regarding the room change, cleanliness, maintenance, pests, and staff attitude has been escalated to management for urgent action.Respectfully,
Dr. Ramin
Deluxe Twin Room
Stayed in Mar 2026
Travelling with friends
17 reviews
8.0/10
Very good
Posted on Apr 17, 2026
The location of the hotel is excellent. The room is spacious but it needs to be cleaner and renovated about its toilet. The amenities of the toiletry where mentioned in Trip.com were not existed such as razor, soap, comb, toothpaste and toothbrush. The environment of the hotel is pretty such as two beautiful swimming pools and its gardens and also staffs are friendly and helpful. Overall, I recommend this hotel to stay in Jomtien beach.
Response from Property: Dear Guest,Thank you for your honest feedback. We're glad you enjoyed our excellent location, spacious room, beautiful pools, gardens, and friendly staff. We sincerely apologize for the missing toiletries and cleanliness issues, which have been shared with our team for improvement. We appreciate your recommendation and look forward to welcoming you back.Best regards,
Guest User
Premier Pool Garden Double Room
Stayed in Feb 2026
Couple
11 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The hotel's location was great; it felt like a private natural retreat, far from the city bustle. There are two pools on the property, along with table tennis and billiards. The room was a bit dated and could use some renovation. Also, there were a lot of mosquitoes in the evening, so we had to rely on mosquito repellent. But even these minor drawbacks didn't stop us from having a pleasant stay. We really enjoyed it! 👍
Original textTranslated by Google
Response from Property: Your generous words are sincerely appreciated. It’s a pleasure to know that you had such an exceptional stay with us, and we hope to have the honor of hosting you again soon.
snailsong
Deluxe Twin Room
Stayed in Apr 2026
Couple
25 reviews
10/10
Outstanding
Posted on May 8, 2026
The room is very convenient to the beach and nearby restaurants.
Original textTranslated by Google
Response from Property: Thank you for your kind words. We're thrilled you had a wonderful experience and look forward to welcoming you back for another exceptional stay.
xiaxia_9O7N6O0S
Deluxe Double Room
Stayed in Jul 2026
Other
105 reviews
10/10
Outstanding
Posted on Aug 17, 2026
The room was clean, and the doorman was very helpful, assisting us with our luggage. The room also came with two bottles of high-quality water. The breakfast was quite abundant as well!
Original textTranslated by Google
Response from Property: Thank you so much for your wonderful review and valuable feedback! We are delighted to hear that you enjoyed our hotel and especially pleased to know that our receptionist made such a great impression by helping you with your luggage. We look forward to welcoming you back soon!
Anonymous User
Deluxe Double Room
Stayed in Jul 2026
Solo traveller
21 reviews
8.0/10
Very good
Posted on Aug 7, 2026
The room especially the bathroom needs an update. The room itself.is generally good, although was told the tv had no channels and the wifi was quite patchy, often dropping the connection. Would recommend if you can to get the updated renovated rooms near the second pool. The staff are very friendly and try to solve problems even when they are not always fixed.
Response from Property: Thank you so much for sharing your experience with us! We're delighted that you appreciated the friendliness and helpfulness of our staff. We look forward to welcoming you again for an even better stay!
Guest User
Deluxe Twin Room
Stayed in Jun 2026
Solo traveller
3 reviews
1.0/10
Posted on Aug 1, 2026
The hotel exterior and facilities look good, located in a European and American residential area. However, the room facilities are incomplete, and the hygiene is quite poor. The front desk staff doesn't understand Chinese at all. There were also unknown objects in the bathtub and unidentified dust on the sofa. The slippers weren't disposable. Chinese guests booking this hotel should be very cautious. Avoid at all costs!
Original textTranslated by Google
Response from Property: We sincerely apologize for this unsatisfactory experience. We have immediately forwarded your feedback to the relevant department to address it and prevent its recurrence. We look forward to welcoming you back on your next visit!
Anonymous User
Superior Twin Room
Stayed in May 2026
Family
13 reviews
7.0/10
Posted on Jun 20, 2026
The location is decent. It's right near a street full of bars and very close to the beach and Jomtien Beach Night Market. The room itself is quite spacious with a balcony, but the balcony light was broken. The bathroom had a strong foul odor, and the water pressure was extremely low, making showering quite difficult.
Original textTranslated by Google
Response from Property: We are delighted that you enjoyed our convenient location near Jomtien Beach Night Market, as well as the spacious room and balcony. However, we sincerely apologize for any inconvenience. Our maintenance team was immediately dispatched to address the issue. We hope to welcome you again for an even more comfortable and seamless stay next time!
Guest User
Deluxe Twin Room
Stayed in Apr 2026
Family
6 reviews
7.5/10
Posted on Jun 11, 2026
Overall, it's not bad if you're staying for three days like we did; you can overlook the minor issues. I wouldn't want to stay there for an extended period. The cleanliness was so-so, with cobwebs hanging from the ceiling and accumulating in the shower corner. Two people were staying in the room, but for some reason, they only provided one face towel. I asked the front desk for small face towels for two, and they still only gave me one, lol. They also only give one room key for two people, which is inconvenient and illogical when two of you are sharing a room. On the positive side, they helped carry our suitcases up to the third floor as there's no elevator, and nothing went missing from our belongings; the staff is trustworthy in that regard. Another downside is that people smoke everywhere, including by the pool, and there's no designated smoking area, even though children swim in the pool. It's okay for a short stay, but not for long.
Original textTranslated by Google
Response from Property: Thank you for your balanced review and for appreciating the efficiency of our staff. We sincerely apologize for the issues you experienced. We immediately shared your feedback with our Housekeeping and Management departments to address these operational gaps and ensure the safety of our guests and children. We value your feedback and look forward to providing you with an even better experience on your next visit.
Евгений Евгеньевич и
Superior Double Room
Stayed in Apr 2026
Travelling with friends
1 reviews
9.0/10
Great
Posted on Jun 9, 2026
Everything was good! The only thing is the elevator wasn't working, which is a huge minus!
Original textTranslated by Google
Response from Property: We are glad to hear that everything else was good during your stay! We would like to clarify and apologize that our property does not have an elevator. However, our staff is always more than happy to assist our guests with carrying their luggage to the rooms. Thank you so much for your understanding, and we look forward to welcoming you back on your next visit!
Guest User
Deluxe Double Room
Stayed in Mar 2026
Couple
46 reviews
7.5/10
Posted on Apr 26, 2026
I like the balcony and spacious room. But the air conditioner almost didn’t work and it was dirty. Also a lot of small ants were in room
Response from Property: We sincerely apologize for the air conditioning issue, cleanliness lapse, and ant problem you encountered. Your feedback has been shared with our maintenance and housekeeping teams for immediate action. We're glad you enjoyed the balcony and spacious room, and we hope to welcome you back for a much-improved experience.
gareth edmonds
Superior Twin Room
Stayed in Sep 2025
Couple
4 reviews
9.0/10
Great
Posted on Nov 12, 2025
Great location nice place to stay would stay again. Shower and bed could do with an update other than that all good
Response from Property: Comments like yours motivate us more than anything. Thank you for noticing the details.Best regards,
Viktoriia Prokusheva
Deluxe Twin Room
Stayed in Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on May 11, 2026
Not a bad hotel. The rooms are clean and spacious. Breakfast is a 3/5. It's located not far from the center and has a pleasant lobby.
Original textTranslated by Google
Response from Property: We are glad to hear that you had a good stay and found our rooms clean and spacious, our location convenient to the center, and our lobby pleasant. Thank you also for your honest 3/5 rating on the breakfast; we will share this with our culinary team to improve the options and quality for your next visit. We look forward to welcoming you back!