Welcome Plaza Hotel Pattaya

Welcome Plaza Hotel Pattaya Reviews

Welcome Plaza Hotel Pattaya

213 Moo10, Pattaya 2nd Road, Nongprue, Bang Lamung, Chon Buri Province, 20260, ThailandView hotel details
Welcome Plaza Hotel Pattaya
Welcome Plaza Hotel PattayaWelcome Plaza Hotel PattayaWelcome Plaza Hotel Pattaya
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Guest Reviews of Welcome Plaza Hotel Pattaya

7.3/10
96 review
Verified reviews
Location9.0
Amenities6.4
Service6.8
Cleanliness7.1
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All reviews(96)
Positive reviews(73)
Reviews with photos/video(26)
Great location(27)
Breakfast was average(16)
Clean pool(15)
Great swimming pool(15)
Awesome stay(7)
Friendly host(7)
Convenient location(6)
Negative reviews(23)
Guest User
Superior Room with City View
Stayed in Jan 2026
Solo traveller
2 review
6.0/10
Posted on Feb 9, 2026
On the first day, they gave me a room with thin walls. I could hear all my neighbors' conversations. The built-in air conditioner was really loud. I walked barefoot and my feet turned black. There was also a sewage smell. The next day, they moved me to a different room, and everything was fine there.
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Guest User
Superior Room with City View
Stayed in Nov 2025
Solo traveller
1 review
8.5/10
Very good
Posted on Feb 21, 2026
Excellent location. The room was comfortable, but showing its age (stained walls, worn furniture, no hooks for towels or clothes in the bathroom). The outlets didn't hold plugs well. The water in the glass bottles had a stale smell. There was no kettle. The bed (mattress and pillows) was comfortable, and the linen was clean and changed once a week. Housekeeping was good, but sometimes the room wasn't cleaned, or sometimes it wasn't cleaned but the bed was made. The TV channel quality was poor. The pool was clean, but the jacuzzi wasn't working. The grounds were well-maintained. For breakfast, there was a good selection of Thai dishes, adapted for Europeans (not spicy and without sauces), which in my opinion made them less tasty. There were no separate Thai spices or sauces. For fruit, only pineapple and watermelon were available, which were brought out infrequently and in small quantities. There were also vegetable platters. The staff were kind and helpful. There are free safes at the reception. Despite the mentioned drawbacks, I was comfortable.
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6/7
Guest User
Superior Room with City View
Stayed in Oct 2025
Travelling with friends
3 review
9.0/10
Great
Posted on Dec 17, 2025
swimmig fool and breakfast was good
Mars_42
Superior Room with City View
Stayed in Jan 2026
Couple
3 review
9.0/10
Great
Posted on Feb 22, 2026
The hotel is located on the second street, which is very convenient for getting around the city. Breakfast is included and it's decent; picky eaters will always find something to eat. Personally, I had no complaints. The hotel primarily caters to Indian guests, who make up about 80% of the clientele, but I experienced no inconvenience from this. The deep swimming pool is excellent and almost always empty. The only downsides for us were the room's furnishings – there wasn't much space for clothes and only one chair for two people. I would suggest adding a bit more furniture in this regard. The staff is friendly. I'd give it a solid four stars.
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Guest User
Superior Room with City View
Stayed in Jun 2025
Couple
2 review
5.0/10
Posted on Aug 4, 2025
Disappointing Stay – Not Suitable for Couples or Families We stayed at Welcome Plaza Hotel Pattaya and were quite disappointed with the overall experience. While the room itself was spacious and came with a balcony, that’s where the positives end. The breakfast was served in the lobby instead of the restaurant (which was closed), and the quality was very poor. We found dirty glasses at the breakfast table and even dirty towels in our room, which was unacceptable. The environment was also not suitable for couples or families. Most of the guests appeared to be large groups of laborers, some behaving inappropriately in common areas – including loud shouting at night, unclean attire during breakfast (like wearing lungis), and generally creating a disruptive atmosphere. We struggled to get a peaceful night’s rest due to the constant noise. Unfortunately, we cannot recommend this hotel for couples, families, or anyone seeking a comfortable, quiet stay.
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with cleanliness, breakfast, and the overall atmosphere during your stay. Your comments have been shared with our team for immediate improvement. We truly regret that we did not meet your expectations and hope to have the chance to welcome you again with a more comfortable experience.
Guest User
Superior Room with City View
Stayed in Oct 2025
Solo traveller
1 review
8.0/10
Very good
Posted on Nov 28, 2025
Nice location and good price.
Daniel84 Uk
Superior Room with City View
Stayed in May 2025
Solo traveller
9 review
6.5/10
Posted on Jun 28, 2025
Am being kind with the score , hotel was probably amazing 40 years ago with its height ceilings and what was once a lovely hotel , but the owners really have just let this place down am surprised your still open lol , room was ok but people now like a duvet and not a blanket from when you first opened , we didn’t stay in hotel much and didn’t use pool cus it just look horrible . Breakfast well you don’t get to eat in the restaurant that’s now just a empty room with chairs stacked up so you eat in the lobby area witch was just not for me. Staff ?? I hardly seen anyone , I don’t see point of having the door desk what are they doing ? So yes price was good if you can do a night but don’t do 2nights I can say I wouldn’t return
Response from Property: Thank you for sharing your candid feedback. We regret to hear that your experience did not meet your expectations and apologize for any inconvenience caused by the condition of the hotel, breakfast arrangements, and staff availability.We appreciate your comments regarding the building’s age and amenities, and we are continuously working on improvements to enhance our guests’ comfort. Your input is valuable as it helps us identify areas that need attention.We hope to have the opportunity to welcome you back someday and provide a better experience.
Anna1989
Superior Room with City View
Stayed in Nov 2025
Couple
26 review
9.0/10
Great
Posted on Jan 2, 2026
Had a mixed experience during my stay. We initially booked a standard room, and it was awful – everything was old, outlets didn't work, and the linen quality left a lot to be desired. We went to breakfast once and left, never to return. At the reception, we saw that we could upgrade our room for an additional 600 baht per night. We did it and didn't regret it at all; it was a night and day difference. The upgraded rooms were absolutely new, everything was spotless, worked perfectly, the linen was excellent, and it was a pleasure to stay there. The location is great. A terrible downside was the flies by the pool, they were unbearable! But if you consider it a budget option, the hotel offers excellent value for money.
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P.Roy
Superior Room with City View
Stayed in Nov 2025
Family
5 review
4.0/10
Posted on Dec 22, 2025
Only the location is good. Breakfast was average and not up to standard. The geyser was not working, and no amenities were provided. Overall, I would rate this property 4/10.
Anonymous User
Superior Room with City View
Stayed in Nov 2025
Travelling with friends
24 review
7.0/10
Posted on Dec 9, 2025
Old facilities, but location is good and plenty of parking space. The rooms definitely need a renovation. Furniture is old and worn out. The rest was ok, nothing special. Ok for a very short stay
Guest User
Superior Room with City View
Stayed in Oct 2025
Solo traveller
1 review
5.5/10
Posted on Feb 8, 2026
In this price u will get many good hotels , welcom plaza is having old furniture and bed makes sound … so overall i can say average 2/5 star from me , balcony and swimming pool is the best rest rooms are ok ok , and be careful if u miss place any of the hotel belongings u will be charged 3x of that price , thay have nit given us towels on last night and the reception told ur 2 towels are missing and 1 spoon is missing from room And they chared us 1300 bth for that … i told i have same like white towel which i brought from india , they told no we want our towel … so be careful for even spoon glasses if u r in group this happens normally whn we book 3-5 rooms
Dr. Parvez
Superior Room with City View
Stayed in Mar 2025
Couple
2 review
6.5/10
Posted on Apr 28, 2025
Old hotel. Recently I can’t give up to mark for recommendations. Breakfast was very average. Location is fantastic
Response from Property: Thank you for your honest feedback. We’re glad you appreciated our fantastic location. We apologize that the hotel’s condition and breakfast did not fully meet your expectations. Your comments are important to us as we strive to improve our services.We hope to have the opportunity to welcome you again and provide a better experience.
Guest User
Superior Room with City View
Stayed in Nov 2025
Couple
2 review
5.5/10
Posted on Jan 4, 2026
No tissues or pajamas provided. Room cleaning came very early in the morning.
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Sadekor Sojan
Superior Room with City View
Stayed in Feb 2025
Travelling with friends
3 review
7.5/10
Posted on Mar 16, 2025
Welcome Plaza Hotel, Pattaya – 6/10 Good location near Walking Street and the beach. Rooms are spacious but outdated and could use better maintenance. Breakfast was good with a decent variety. Staff were polite but service was slow. The pool is nice, but overall, the hotel needs renovations. Good for budget travelers, but don’t expect luxury.
AzizButt
Superior Room with City View
Stayed in Jan 2025
Couple
13 review
6.0/10
Posted on Feb 22, 2025
Hotel is right within the down town. Location is the best. Pretty antique hotel, good for those who love to stay in ancient buildings. Decoration is moderate not very advance. Bathroom is reasonable size and just fine. In terms of rental cost it worth to stay and pay. In short what we paid we got the facilities.