Royal Cliff Beach Hotel Pattaya

Royal Cliff Beach Hotel Pattaya Reviews

Royal Cliff Beach Hotel Pattaya

353 Phra Tamnuk Road, South, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Royal Cliff Beach Hotel Pattaya
Royal Cliff Beach Hotel PattayaRoyal Cliff Beach Hotel PattayaRoyal Cliff Beach Hotel Pattaya
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Royal Cliff Beach Hotel Pattaya Guest Reviews

4.5/5
Great
264 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(264)
Positive reviews(253)
Reviews with photos/video(116)
Great swimming pool(54)
Classy environment(26)
Nice sea view(20)
Delicious breakfast(16)
Has an infinity pool(14)
Large rooms(9)
Average sound insulation(6)
Perfect for kids(5)
Negative reviews(11)
Guest User
Ocean Deluxe Room
Stayed in May 2024
Couples
29 review
3.5/5
Posted on May 18, 2024
Bit dated. And the location is a bit annoying there is no 7/11 very close. There are some nice restaurants nearby tho. The pool is really nice
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We appreciate your honest comments.Please note that the hotel is actually designed to reflect the rich Thai heritage while also incorporating modern elements.We constantly renovate throughout the property so it is up-to-date and upgrades to maintain the quality and comfort of our facilities.We have convenience store just a few minutes in transportation from the hotel,Our bellboys would be pleased to assist you with the transfer.We are glad to hear that you enjoyed the nearby restaurants and found our pool to be to your liking.We hope to have the opportunity to welcome you back in the future and provide an even better experience.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group
R109876
Mini Suite Plus Sunrise View King Bed
Stayed in Jun 2024
Solo travellers
28 review
4.0/5
Very Good
Posted on Aug 24, 2024
Enjoyed the hotel staff where friendly and informative of what I needed
Guest User
Mini Suite Plus Sea View King Bed
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
I’ve been told that Pattaya is a very good place to visit in Thailand but I will admit that the best thing in Pattaya is this hotel. The views, pools, rooms, food & service are a god tier. Plus the sunset looks beautiful from the pool side. Must recommend anyone looking for a good hotel, go for this!!
Response from Property: Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
Anonymous User
Mini Suite Plus Sea View King Bed
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Good service and comfortable hotel. The breakfast is the best.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us and you found our breakfast is the best.Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
Guest User
Mini Suite Plus Sunrise View King Bed
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Feb 6, 2024
beautiful scenery! swimming pools are very enjoyable with good view, especially spectacular during sunset! spacious room. location - close to some restaurants on the cliff, and not far from centre.
6/7
Response from Property: Dear Valued Guest,Thank you so much for choosing to stay with us here at Royal Cliff Pattaya during your recent trip to Thailand and for taking the time to post your feedback.We are delighted that you found our beautiful hotel, the services, and the facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after.All of us from Royal Cliff are looking forward to seeing you again soon.Best regards,Clive NagingtonGroup Hotel Manager
AlexVl
Mini Suite Plus Sea View King Bed
Stayed in Jan 2024
Couples
3 review
4.0/5
Very Good
Posted on Jan 27, 2024
The hotel is okay. The best part about it is its location. It is a bit old and the service wasn’t that good considering they charge service fee. Will I stay there again? Probably wouldn’t. But it was worth a try.
Response from Property: Dear Mr. Alex,I really appreciate you spending your holiday here with us at Royal Cliff Pattaya during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property did not match your expectations. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high-quality service, which we strive to offer.Best regards,Clive NagingtonGroup Hotel Manager
Anonymous User
Ocean Deluxe Room
Stayed in Jan 2024
Couples
1 review
3.0/5
Posted on Jan 6, 2024
Great location, beautiful swimming pools, but unfortunatelly old and dirty room, balcony full of bird excrements, dust on furnitures, unknow hair on bathroom, unacceptable for room paid this price
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We genuinely appreciate your review about our great location and beautiful swimming pools. We strive to provide a memorable experience for our guests, and we're delighted that you enjoyed those aspects of your stay.However, we are truly sorry to hear about the issues you encountered in your room. Please accept our sincere apologies for the cleanliness and maintenance issues you experienced. This is certainly not the standard we aim to uphold.Rest assured, we take your concerns seriously, and we have addressed this matter with our housekeeping and maintenance teams to ensure that such lapses do not recur. Your feedback is invaluable in helping us improve our services, and we appreciate your patience.We would love the opportunity to make it right for you. If you choose to stay with us again, please contact our guest services or myself in advance, and we will ensure that you have a more comfortable and enjoyable experience.Thank you again for bringing this to our attention. We hope to have the chance to welcome you back and provide the exceptional stay you deserve.Best regards,Clive NagingtonRoyal Cliff Hotels Group Hotel Manager
Andrea Maccarrone
Mini Suite Plus Sunrise View King Bed
Stayed in Jan 2024
Couples
18 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Pretty good overall, nice and big rooms with big bed, private beach and lots of restaurants with a nice view. The only minor downside is that doors are a bit thin and don’t filter much the noise from the outside. The aircon fan was also a bit noisy
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay and found our spacious rooms, comfortable beds, private beach, and scenic restaurants to your liking.We appreciate your constructive comments regarding the noise level from outside and the air conditioning fan. We apologise for any inconvenience this may have caused during your stay. Rest assured, we have taken note of your observations, and our team is actively working on solutions to address these issues and enhance our guests' overall experience. We carry out regular prevention maintenance of our A.C but will double check this room and I am sorry if it disturbed you.Your valuable input helps us identify areas for improvement, and we sincerely thank you for bringing it to our attention. We hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay.Best regards,Clive NagingtonRoyal Cliff Hotels Group Hotel Manager
ChristineGss
Mini Suite Plus Sea View Twin Bed
Stayed in Jan 2024
Family
45 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Love this hotel as it’s a five star hotel and would like to come back again
Response from Property: Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
Guest User
Mini Suite Plus Sunrise View Twin Bed
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Everything was outstanding only when you order taxi from hotel they charge you more which is not good sign for a hotel like this
Response from Property: Dear Valued Guest,Thank you for your kind words and for highlighting the outstanding aspects of your stay.Regarding the taxi service, we apologize for any inconvenience caused by the pricing.Please note that we do not make a commission on this service and use the taxi association to organize this service or us.We also have a shuttle bus to bring you downtown to the main Shopping Malls.We hope to welcome you back soon for an even better experience.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group
Zhufei
Ocean Deluxe Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
NICE✈️
Susanne28
Mini Suite Plus Sunrise View Twin Bed
Stayed in Jun 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Everything is good. It’s a birthday trip for my husband and the hotel decorated the room and gave us a complimentary cake n fruits. The only complaint is the hotel had a strict rule of checking in at 3pm. Even when we were at the counter at 2.50pm, they gave us a drink voucher and made us come back to collect the keycard at 3pm🤷♀️
Response from Property: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at the Royal Cliff Beach Hotel.We are thrilled to hear that you had a good experience overall, especially knowing it was your husband's birthday trip.It's wonderful to know that our team went the extra mile to decorate your room and provide a complimentary cake and fruit to make the occasion even more special.We apologize for any inconvenience caused by our check-in policy. It is to ensure that our team has sufficient time to prepare the rooms.Also, we want to make sure the surprise was all set for your husband’s birthday.Thank you for choosing our hotel for this special occasion, and we are delighted that you enjoyed your stay overall.Your feedback is valuable to us, and we will take it into consideration as we continually evaluate and improve our services.We hope to have the pleasure of welcoming you back for future celebrations or leisure trips.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group
Kingsley Siu
Stayed in Jun 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jun 25, 2023
The hotel is so nice to stay with my babe. Nice view, friendly staff. 360 Infinity pool with nice sunset in Pattaya Good breakfast. Room is also gorgeous, super clean. Will come again for sure
6/8
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience of staying at the Royal Cliff Beach Hotel.We are thrilled to hear that you and your companion had a fantastic time and enjoyed the various aspects of your stay.We are delighted that you found the hotel to be nice and appreciated the beautiful views, friendly staff, and the Infinity pool with its stunning sunset views in Pattaya.Also, it's great to know that you enjoyed our breakfast offerings and found the rooms to be gorgeous and super clean.We strive to provide a memorable and comfortable experience for all our guests, and we are delighted that we succeeded in making your stay enjoyableWe look forward to welcoming you back for another wonderful stay with us.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group
Guest User
Stayed in Jun 2023
Couples
7 review
4.2/5
Very Good
Posted on Jun 8, 2023
The hotel and staffs are kind and responsible as well as the hotel swimming pool is the best in the town and The terrace to beach view worthy to its price
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience at the Royal Cliff Beach Hotel on TripAdvisor.We're thrilled to hear that you found the staff professional and friendly.We wish to always offer excellent service and create a welcoming environment for our guests.We're delighted that you enjoyed our Sky Aquarium pool and considered it the best in town.We take great pride in our facilities, and it's rewarding to hear that you had a wonderful experience.We strive to offer our guests a memorable experience that exceeds their expectations.Thank you once again for your kind words and recommendation.It would be our pleasure to welcome you back to our hotel in the future.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group
Guest User
Mini Suite Plus Sea View King Bed
Stayed in Jan 2024
Family
41 review
1.5/5
Posted on Feb 7, 2024
The facilities of the hotel is poorly maintained. Overall service is not good.
Response from Property: Dear Valued Guest,Thank you very much for choosing to stay with us here at Royal Cliff during your recent trip to Thailand and for taking the time to post your feedback.Sorry to hear that you feel the facilities are a bit dated. We have ensured well maintenance of our property, which also includes a new infini pool, which is a major highlight for many guests. I do hope you got a chance to enjoy it.We look forward to seeing you again soon upon your next visit to Thailand.Best regards,Thibault SellierGroup Hotel Manager