The Now Hotel Reviews

Response from Property: Dear Valued Guest,Thank you very much for sharing your kind feedback.We are pleased to hear that you enjoyed our comfortable hotel, convenient location, helpful staff, and delicious breakfast. Your compliments are truly appreciated by our team.We sincerely apologize for the inconvenience caused by the water leak in your room. We are glad our staff were able to respond promptly, and your comments will be shared with the relevant department for further inspection and improvement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back again soon.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you appreciated our convenient location, easy access to the beach, comfortable bed, pillows, and good service from our staff.At the same time, we sincerely apologize for the inconvenience caused by the small ants in the room and the bathroom door lock. Your comments have been shared with our Housekeeping and Engineering teams for review and improvement.We truly appreciate your feedback and hope to have the opportunity to welcome you back again for a more comfortable stay.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind review.We are delighted to hear that you enjoyed our XL room, great service, friendly staff, and convenient location.Your positive feedback means a lot to our team, and we look forward to welcoming you back again soon.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your continued support and for choosing to stay with us again.We are pleased to hear that you appreciate our great location, stylish rooms, and breakfast. At the same time, we sincerely apologize that some areas of the hotel did not meet your expectations, especially regarding the room condition, bathroom faucets, and pillow comfort.Your feedback is very important to us and will be shared with our management and relevant departments for review, maintenance, and future improvement.We truly appreciate your honest comments and hope to have the opportunity to welcome you back again with a more comfortable experience.Warm regards,Management Team

Response from Property: เรียน ท่านผู้มีอุปการคุณขอขอบพระคุณเป็นอย่างยิ่งที่สละเวลาแบ่งปันประสบการณ์การเข้าพักกับทางโรงแรมค่ะทางโรงแรมยินดีเป็นอย่างยิ่งที่ท่านประทับใจในการอัปเกรดห้องพัก ห้องปลอดบุหรี่ ขนาดห้องพัก รวมถึงอาหารเช้า โดยเฉพาะกาแฟและเมนูอาหารไทย ซึ่งคำชื่นชมของท่านเป็นกำลังใจสำคัญสำหรับทีมงานของเราอย่างไรก็ตาม ทางโรงแรมต้องขออภัยเป็นอย่างสูงในความไม่สะดวกที่ท่านพบ ทั้งในเรื่องกลิ่นอับภายในห้องพักและบริเวณโรงแรม ความสะอาด ฝุ่น รวมถึงบรรยากาศภายในห้องอาหารและคุณภาพของขนมปัง ทางเราจะนำข้อเสนอแนะของท่านไปเร่งดำเนินการปรับปรุงอย่างจริงจัง เพื่อยกระดับมาตรฐานการให้บริการให้ดียิ่งขึ้นโดยเร็วที่สุดขอขอบพระคุณอีกครั้งสำหรับความคิดเห็นอันมีค่า และหวังเป็นอย่างยิ่งว่าจะมีโอกาสต้อนรับท่านอีกครั้งในอนาคต เพื่อมอบประสบการณ์ที่ดียิ่งขึ้นให้กับท่านนะคะขอแสดงความนับถือทีมผู้บริหารโรงแรมเดอะนาว

Response from Property: Dear Valued Guest,Thank you for sharing your feedback.We are pleased to hear that overall you had a good stay with us. However, we sincerely apologize that the service from our Front Desk team did not meet your expectations, especially regarding the welcoming manner and providing information.Your comments are very important to us and will be shared with the Front Office team for further training and improvement.We truly appreciate your feedback and hope to have the opportunity to welcome you back again for a better experience.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our hotel clean and exactly as shown in the photos. We are also glad that our Front Desk team could assist you with luggage storage after check-out.At the same time, we sincerely apologize for the inconvenience regarding the bathroom drainage and showerhead condition. Your comments have been shared with our Housekeeping and Engineering teams for review and improvement.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back again for a more comfortable stay.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for choosing to stay with us again and for sharing your feedback.We are delighted to hear that you appreciated our great location by Jomtien Beach, relaxing rooms, and good service from our staff.Regarding breakfast, we would like to kindly inform you that during certain periods, the hotel may adjust breakfast service from buffet to an à la carte set menu in order to provide freshly prepared meals and maintain good food quality for our guests.We truly appreciate your continued support and look forward to welcoming you back again soon.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback.We are pleased to hear that you appreciated our convenient location, pleasant atmosphere, and breakfast selection. Your kind comments are truly valued.At the same time, we sincerely apologize for the dust you noticed in some areas of the room, especially around the light fixtures and hard-to-reach corners. We understand that these details are important to the overall guest experience, and your comments have been shared with our Housekeeping team for closer attention and improvement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind review.We are pleased to hear that you found our hotel clean. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you for sharing your feedback.We are pleased to hear that you appreciated our convenient location near many attractions. However, we sincerely apologize for the inconvenience caused by the noise at night, ants on the bed, and the cable TV issue.Your comments have been shared with our Housekeeping and Engineering teams for immediate review and improvement.We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,Management Team

Response from Property: Dear valued customer, the hotel would like to express our sincere gratitude for your review and rating. 🙏 Your feedback is a vital source of encouragement for our entire team in maintaining our standards and continuously improving our services. We sincerely hope to have the opportunity to welcome you again soon. Thank you once again. 💙 Respectfully, The Hotel Team

Response from Property: Dear Valued Guest,Thank you very much for your kind review.We are delighted to hear that you had a relaxing and enjoyable stay with us. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind review.We are delighted to hear that you found our hotel clean. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.Warm regards,Management Team