Kahya Resort Aqua & Spa

Mohamed from UK 16/04 Lovely present from lovely hotel Big thanks for hotel’s management My family and I love everything about this hotel! Clean rooms, delicious food, fantastic swimming pools, friendly staff, and nice atmosphere, great for a family trip.

Health Hazard: Two days into our holiday I got the worst diarrhoea and vomiting bug I have ever had (having not left the complex and eaten mostly salad). I spent the day in bed with aching muscles and a temperature. I made it down to the poolside for an hour which is just as well as my husband badly injured his foot on cracked tiles on the edge of the pool. The lifeguard was called over and he got him medical attention. The wound was disinfected and dressed and he was advised to keep it dry so no more swimming for him. We were also advised to see a doctor for prophylactic antibiotics. As a nurse myself, I had a comprehensive medical kit with us so we decided to self manage it. The next day my husband went down with the same D&V bug that I had and so we tagged teamed the bathroom as I still wasn’t feeling well. To try and protect the children I asked reception for a seperate bedroom for myself and the girls as by this point, despite still feeling unwell, I would no longer be contagious. The hotel staff refused to give us a complimentary room so I ended up paying an extra €200 for the two nights. They said there was no evidence of my husband being ill and he would need to see a doctor to prove his illness - I offered to give them access to the hotel room which would undoubtedly have evidenced his illness within a very short time frame. The staff were rude and unhelpful. When I messaged the tour rep for assistance, my messages went unanswered. At 2am that night, my 9 year old daughter unfortunately started to be sick so I moved her into the room with my husband and I stayed in the other room we paid for with my 14 year old. Unfortunately my 9 year old was so sick over night (13 different occasions) and was unable to even keep water down, that she ended up in hospital the next day for IV fluids and IV antisickness medication and IV medication to stop her diarrhoea. She had bloods done which showed a bacterial infection and so was given antibiotics to take away with her. The cost of the hospital trip was over £1400. In a one week all inclusive holiday, I lost 2.5kg due to my illness (and my BMI before I went was 24). We put a complaint in to the hotel and they have denied everything, saying it is not related to their food and could have been from other sources as we do not have a stool sample as evidence. They are therefore not willing to appologise or offer compensation. They also state no one else got ill at the hotel the same week we were there. I can tell you that the family that wrote the post about the bedbugs and the sickness bug was there the same week we were! We left the hotel on Wednesday morning after my husband injured his foot on the Sunday - nothing had been done about the broken tiles on the edge of the pool - nothing to block them off from other people injuring themselves and nothing to repair them.

We had an amazing experience at Bar Relax! The atmosphere is cozy and welcoming, perfect for relaxing and enjoying your holiday. Special thanks to Mustafa, who made our visit extra special. He was absolutely amazing – always friendly, polite, and incredibly attentive. He served us every time with a smile and constantly checked if we needed anything. Mustafa is truly the heart of this place – professional, kind, and simply perfect at what he does. Because of him, we felt like VIP guests every single day. Highly recommend Bar Relax – especially if you’re lucky enough to be served by Mustafa!

A very good experience at the hotel, many things to do, the food was great and plentiful, with many choices every day. There were also different theme nights at the food restaurant. The inside facilities, pools and bars were good and helped to have a relaxing holiday. There is a possibility to walk directly to the beach and have a relax at the Mediterranean waters (by the way, there is also a free bar at the beach). Strongly recommend the A la Carte restaurant with the Seafood menu. We had a wonderful experience there, the menu and service were excellent. Thank you, Mustafa and Aziz!

The hotel is one of the best hotels especially for families with young children, great entertainment nightly, the food you plenty of .choices, rooms are spacious and clean, the staff go above and beyond for you, thank you to the reception staff which problem was to small for them especially egeberk and adem😄

Very satisfied for the room we get, all the entertainment activities, shows, tasty food, variuos water slides, free wifi, animations and miniclub team, good problem solving by administration, very friendly stuff, clean and higienic places. Very glad we came and I think we'll back in the near future!