Hotel Xoria Deluxe

Had an amazing time at this hotel being my first time here. Searched this hotel up before travelling and saw soo much bad reviews but to be honest don’t know why there was bad reviews such an amazing hotel. Staff was so friendly and very helpful, hotel was very clean same with rooms. Amazing views too. Food was amazing, cocktails, soft drinks etc. so many activities such as pool polo, inflatables, beach volleyball, Zumba, water slides, evening shows etc.

Best hotel ever, best staff, delicious food, good and personalized drinks, clean room and grounds, good shops and kind salesmen. An exciting Turkish evening. Excellent hammam and wonderful masseuse Risma. Fun animators. Great hotel hosts.

We spend two weeks at Xoria Oct-Nov time. Really nice time away. Staff is great and works very hard, kind and always willing to help. Great food and lots of choice. Brilliant Turkish bread made by an older lady on the beach. We are not drinking so can't comment on alcohol but plenty of tea and soft drinks. Cleaning service excellent. The only disadvantage is location next to an extremely busy and noisy road but the hotels nearby are mostly like that. They play loud music by the pool so the noise from the road is not that bad. There is a tunnel below the road leading to the beach. Beach bar could be much nicer with little work done. Some decorations, mabye a swing, lamps etc. Water shoes could be useful for swimming as lots of stones, can be hard getting in/out of the sea. I was stung by hydroids (on a sea rope) - do not touch it. I learn my lesson. It was painful as hell. We asked for some gel or first aid kit for burns at the hotel but they didn't want to give us anything. We had to go to the pharmacy. I feel like they should have stuff available for such things. It's not like I needed an ambulance or a doctor. I used spa for the massage x 3 - ladies are brilliant, highly recommended. Bus to Alanya takes around 20 min, stops nearly everywhere on that busy road. The only sad thing is no dogs to be seen, it used to be so many. Shame on Turkey for what they are doing to them. I think that the locals care more about selling dupes or making money on tourists than animals too.

This is definitely not a 5-star experience—more like 3, at a push. Hotel isn’t very safe and the front desk staff are extremely rude, dismissive, and unprofessional, and even the manager woman came out shouting and screaming at us echoing in the mostly empty reception hall. (all captured on video). It also might be true that staff don’t like British people. I had read a few negative reviews before arriving but thought some people might be overreacting. I tend to overlook issues others complain about. However, this is one of the occasions where the negative reviews were accurate. Don’t expect to sleep past 6 a.m. due to the loud speakers sounding. Then Around 8 a.m., beer and wine barrels start getting dragged around by hotel staff , adding to the noise. The hotel is right next to the highway, so expect car horns and traffic noise throughout the night and early morning. Kids slushes are not free, despite stating all the hotel all inclusive. No point talking about the food as you can guest what’s it like. ( definitely not even close to 5 star) Multiple stains on bedding! When we asked the front desk please if we could move us to a quieter area of the hotel ( we said we were even willing to pay for a the move or upgrade), they claimed they were too busy to help while chatting to each other in Turkish midway in conversation and messaging on their personal mobiles. They also said the manager wasn’t in the building , despite her appearing immediately once we started recording how we were being treated. She was the worst! She immediately started barking at us before we said anything. We were astonished by her behaviour which is very aggressive and intimidating. Review updated ** I left this review while we were still staying in the hotel, and it went live during our stay. While we were sitting in reception trying to contact love holidays for help. The hotel reception sent the Love Holiday rep man over to us to let know that the staff are angry at us because I left the bad reviews and want us to leave their hotel because of the review. Afterwards we were approached by general manager with a couple of other men demanding we delete the review and leave the hotel now or else in threatening way. ( All of this happened within less 24 hrs staying at the hotel ) Afterward, we began looking at alternative hotels at our own expense, as the atmosphere created by the front desk manager and staff was very intimidating—they gave scalding looks, each time you walk through the reception and Love Holidays are not helpful or responsive at all when we tried contacting them. We decided to visit a nearby hotel, but the Uber app couldn’t locate any taxis due to the hotel’s remote location. So we had no choice but to approach the dreaded front desk since it was the only way to call a taxi. I said, “Hello, can I please book a taxi?” Immediately, I was confronted by seven front desk staff along with manager and general manager who started pointing an

The hotel has a wonderful spa. All the treatments were done by ALIT and I want to thank ALIT he is amazing. The massages he gives are refreshing. I feel fabulous after the treatment. Every time I come to the spa it is a pleasure.Thank you ALIT.You are wonderful. Greetings from Lithuania.