Hotel Rivijera

Never go here! The hotel was dirty and there was no cleaning. There were no clean towels in the room or at the pool. The pool was also dirty. No toilet paper in a room or lobby, and the lobby toilet was covered in excrement . The food was grey and cold. We avoided the hotel, ate outside and swam in the sea. The air conditioning was broken and no one cared. The service was bad. I will always remember this as the worst hotel ever.

On the plus side the staff were great, but after that it’s not a 4 star by any stretch of the imagination. Hotel is very dated. The pool was not clean, and I did not see anyone use it . The gardens are full of large trees which make it dark and the sap makes the chairs and tables sticky. It also attracts lots of bitey flies and we got really bitten every day. The hotel is overlooked by two unfinished hotels , which is awful. There was a tureen collecting water from a pipe in the dining room. The breakfast is okay, but the dinners were awful. The food was always cold, nothing choice and they don’t even serve drinks with dinner, only a glass of water when you ask for it. The view from our room was a pile of rubbish!

The worst hotel ever - don't go here, this is money stealing! Terrible service!! Photos you and reality are complitely opposite! Reception service arrogant, not interested and very rude! EXTREMELY DIRTY, bugs in the room, Air-condition and fan doesn't work, no private beach like mentioned, fake receives! You have to go over construction site to the main entrance to the hotel, pool area surrounded with construction site. Green areas not in a good condition - dirty, garbage, smell of garbage... Cats in the restaurant, food poorly and low quality, long wait for meals. And worst of all, they are connected with Police - even if you go to report the hotel, police will say that can't do anything.

The only good thing about this holiday was the location—it made it easy to escape this disastrous hotel. Other than that, Petrovac itself is amazing. Unfortunately, the hotel experience was a nightmare. The staff were unprofessional, the owner was rude and dismissive, and our room was dirty and reeked of cigarettes. Not to mention, we found cigarette ashes on the balcony floor, and the plug sockets were hanging on by a thread of cables, making the place feel more like a safety hazard than a 4-star hotel. The food was a complete disaster—every meal felt more like a punishment than nourishment. Imagine stale bread, vegetables so sad even a rabbit would turn them down, and dry old meat that had seen better days. NOTHING WAS FRESH; everything was drowned in vinegar as if that could magically keep it edible. Each meal was a challenge, not to mention a constant source of dread.My daughter had to discreetly spit out bites because it was that bad. We asked for water, and they had the nerve to charge us 4 Euros! We flat-out refused to pay since we had supposedly paid for the "full board experience"—whatever that means in this place. The so-called "garden view" was just a view of another hotel with overgrown trees, old sunbeds and a view of a very tall abandoned building. The "private beach" advertised was non-existent—we had to pay £25 just to sit by a nearby beach with a sunbed. If you're visiting Petrovac, my advice is to enjoy the beautiful location but stay far away from this hotel.

Think carefully before booking this hotel it’s more like 2* and not 4*. The pool and grounds are very unkept and surrounded by derelict buildings. The room and bedding were clean and there was hot water but the rooms are very tired. Unfortunately our room was broken into and items were taken. We also knew of two other rooms that were broken into on the same day. Very upsetting experience. If staying here ensure all valuables are locked in the room safe.

Do not go this hotel if you have just a little bit of standard and cleanliness in you. The pictures of the hotel is deceptive. It’s a very old hotel that is not maintained well at all. The pool was a very sad sight and it feels like if you ever get in it, you could contact skin infection. The reception area/lobby was nice enough but that’s where it ends. Once you step into the elevator, you fear for your life as it doesn’t seem solid. Getting into our room (which was supposed to be an upgrade), I would have rather stayed back in my house. Very dirty. We saw a bug on our bed. A killed bug on the wall. More killed bugs around the room. Toilet looked like something from the 1920s and wasn’t clean. We checked out 2 hours after checking in and booked another hotel in Budva. If it cost me 2k Pound Sterling to book another hotel, I would have (thankfully it didn’t). That’s how bad I couldn’t stay there for even 1 more hour. Really pathetic