Sandunes Beach Resort & Spa Reviews

Nice view and nice place

No problem with the hotel, service was good although early room service. Nice pool, but outside furniture was old. Gym equipment was to old to use and not worth it. It is a 15 minutes in a grab from the restaurants and bars. It is located where the best beaches are, so that is the compromise.

The resort is huge and the landscape is just so amazing. I reserved a room with ocean view and the sunrise was great. The red sandunes is just a walking distance. There's also a private pool and beach. Since the Vietnamese holiday ended a day before we checked in, the resort is somewhat exclusive 🫠 The resort staff is accomodating and friendly. We will come back here for sure.

Exterior not so nice, building site next door. But nice garden, pool and beach. Very windy! Good breakfast, nice staff and a lot of security men. Big clean room with big balcony. Some rubbish on the beach though.

Amazing service with friendly and helpful staff. Definitely will stay here again if i have a chance to visit Mui Ne Phan Thiet again. But the only thing that im not satisfied is their aircond cos it didnt work well but luckly their staff are very fast to fix the problem. So overall is okay.

The hotel is nice, clean, close to the beach, the breakfast buffet is ok, although my room is a garden view room, the balcony still has a sea view. The bathtub drainage needs to be improved, when I flush the water, it overflows all over the toilet. Another thing is that there is no private parking lot, I have to pour the water down the slope on the way down to the room, very inconvenient when moving the car.

I stumbled and stumbled, my legs hurt badly but I didn't understand what was happening until I saw two water pipes leading up to the bathroom door. This was incomprehensible in a hotel, and a 4-star hotel at that. I moved from a 4-star hotel to this 4-star hotel, just to experience and realize that the reception area and professionalism are worlds apart. This hotel has many group guests so it's quite messy. But that's why the organization is better. The risk management thinking for guests is very problematic: 1. The bathroom is very small, the middle of the bathroom door is to put two high water pipes. If the bathroom can't be wide enough to cover the pipes, why not cut it? 2. The bathroom has no door, connecting to the bedroom space. If there are 2 colleagues or anyone who is not family or too familiar, how should the privacy be when using the bathroom? In the picture, the water tap is protruding, I had to cover it with a trash can to create attention because there are people with foot problems in the room, if they trip over it, they don't know what to do. I also think about the case of elderly guests or those with difficulty walking, how can we control the risk by leaving two water pipes like that when the hotel is not a home, and the guests are not familiar with the space layout? The receptionist checked in slowly. In a family, they divided 2 rooms but arranged them apart, so they should have told the guests 1 hour in advance if there were no rooms nearby. Professionalism is not clearly shown with hotel standards. The room price is good compared to the time. But if you compare the quality with the price, it cannot be called good. Old hotels can be older than normal, but deodorizing and equipping amenities should be focused on. The room is spacious but apart from the bathroom mirror, the room has no mirror, the curtain is cracked, the bathroom door has a loose seal, the TV should be connected to the internet to have more channels, there is no shower cap... The restaurant is okay in terms of taste, but the breakfast dishes and chopsticks are not clean. The coffee cup still has old coffee... The plus point is that the room is spacious, the water is quite strong. However, the faucet is designed with two separate hot and cold faucets, so if you have adjusted the temperature to the right level, you are afraid to turn it off when applying shower gel because you will have to adjust it again later... This is inconvenient and causes a waste of resources, adding unnecessary water costs to the hotel... With the location near the sea and the spacious space that the hotel owns, if the above points are improved, I think the hotel is a place worth experiencing. Looking at the layout, I feel sorry. If the rooms are not safe for guests, they should be renovated or not put into use.

Excellent hotel. The staff is very responsive, there are Russian speakers. The territory is clean, breakfasts are varied and delicious. The rooms are large, bright. Everything contributes to relaxation!!!

Beautiful view room, cheerful and enthusiastic staff, delicious breakfast, supported by Ms. Ngoc Dung with a very nice front view room. Will come back when coming to Phan Thiet

The hotel is still under construction. The villa rooms are unique. The breakfast is very poor, but they force children to pay for extra beds. They force extra beds but don't add them. They just use the sofa as a bed, which is not humane enough! The front desk doesn't speak good English and there is no Chinese at all. I don't recommend Chinese people to choose this place!

The hotel is a solid four. Good three-level pool, normal breakfasts, attentive staff. Of the minuses, the dirty beach (plastic bottles, cups). The hotel is located on the outskirts. There are no shops or cafes nearby. If you have lunch and dinner, then only in the hotel restaurant. The prices are not inflated. You also need to have cash, since the nearest ATM is 3 km from the hotel.

I liked the hotel, it was clean, a nice beautiful room and great territory :) I was satisfied, but you have to keep in mind that the location is out of the way

Very good hotel, very cool staff, everyone smiles, very friendly) the room had a sea view, the morning view made the whole trip) a bit far from the village, but opposite one of the local attractions - red dunes) the pool, beach and rooms are very clean

Convenient location of the hotel for kiters. Kite station nearby.