Kasa the Niche University City Philadelphia

Really please to have free laundry. Thank you.

Big beautiful “clean” rooms. Incredibly big bathroom with walk in glass shower. Microwave, refrigerator and coffee make was pleasant a pleasant surprise. Conveniently located to University of Penn, where my son attends, and close to “City Center” where I have access to all my favorite restaurants. I can’t wait to come back next month!

Loved the stay, best first experience staying at an Airbnb. Would definitely, recommend staying here, just make sure to pay attention to the location of rooms. I didn't realize my room was on the third floor at time of stay.

Mouse in my room. I saw a mouse in my room on my second night. I emailed and message the supposed 24/7 hour service to check out the situation or get me a different room. In which they couldn't because they were fully booked which I completely understood but they kept telling me they would have someone come out the next morning but never sent anyone out. As a customer I was very uncomfortable staying in the room and ultimately nothing being done to address the situation other than telling me lies and suggesting that I buy mouse traps.

Great alternative to a hotel room. Easy booking at a more reasonable price. Awesome location near our destination spot. Very Sweet place. Room was updated, well kept, cool design and very private. Easy check in with no distractions. Excellent stay and will be back!

So the site itself was nice, but my stay was full of issues for what I was paying per night. Although customer service was prompt and responsive, they didn’t offer accommodations until I mentioned it. My first room had a really bad water leaks from the room above (I had to use a trash can to catch the water and towels). Once I reported this, maintenance came the next day and of course the leak never revealed itself so they were unable to repair. If I had not requested to move I would’ve stayed the entire stay in that room. The next room had a huge roach in it and putty all in the shower from previous repairs (it looked like a bunch of soap clogging the drain) and neither rooms had heat, and unfortunately I was there during this weird May cold front we experienced. Although my stay wasn’t the best I would probably still recommend Kasa for people looking for something quick and in a decent area, as long as they can walk up steep stairs!