The Imperial Hotel & Convention Centre Phitsanulok

The Imperial Hotel & Convention Centre Phitsanulok Reviews

The Imperial Hotel & Convention Centre Phitsanulok

52 299 Phra Ong Khao, Aranyik, Phitsanulok Province, 65000, ThailandView Hotel Details
The Imperial Hotel & Convention Centre Phitsanulok
The Imperial Hotel & Convention Centre PhitsanulokThe Imperial Hotel & Convention Centre PhitsanulokThe Imperial Hotel & Convention Centre Phitsanulok
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The Imperial Hotel & Convention Centre Phitsanulok Guest Reviews

4.2/5
Very Good
198 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(198)
Positive reviews(183)
Reviews with photos/video(55)
Awesome rooms(49)
Large rooms(21)
Delicious breakfast(21)
Quiet & comfortable(18)
Great swimming pool(17)
Easy to get around(12)
Many amenities(7)
Shower difficult to use(5)
Negative reviews(15)
Guest User
Junior Suite
Stayed in Dec 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Nice!!!!!;;+++++++. fantastic!!!;;;;;-- oooooo
6/7
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 12, 2025
We was in Imperial hotel 2 days during the Asian bycicle championship. Room is big, good service. Nice and friendly staff. Room was little bit old furniture, medium clean.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Chutiporn
Deluxe Premium Room
Stayed in Jun 2024
Family
8 review
3.2/5
Posted on Sep 3, 2024
The old hotel with full equipped is recommended for people who just dropped at Phitsanulok. Big room and grand breakfast.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Jun 2024
Solo travellers
11 review
4.5/5
Great
Posted on Jul 11, 2024
Hotel has everything befitting a 5 star build 28 years ago but in tip top conditions. Excellent stay they allow me to check in much earlier. For the price it's amazing.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Dec 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
It is an extremely nice hotel plumbing a bit antiquated, but everything else is perfect in everyday
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Nan Lwin
Deluxe Premium Room
Stayed in Nov 2024
Couples
6 review
1.5/5
Posted on Dec 27, 2024
The hotel is old and the noises from roof is extremely loud. I could not able to sleep whole night. It might be birds or mouse running around in the roof. Water from tap dipping all nigh and the smell from bathroom is disturbing.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok during your recent stay here in Phitsanulok and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
꧁•ʞ•♥️•k•꧂
Deluxe Premium Room
Stayed in Jul 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Aug 18, 2024
Room is good😁 They changed my room from 4th to 6th floor.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Cansandra
Deluxe Premium Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Rooms are large, bed comfortable, coffee, tea and kettle provided. Security safe in cupboard tucked away. Older style tub shower, very clean bathroom. Concierge and reception friendly and efficient. Many restaurants in the neighbourhood. A bit further away malls, Lotus’s and Big C. Will visit the Imperial Hotel in Phitsunalok again in the future.
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Anonymous User
Deluxe Premium Room
Stayed in Sep 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very Good
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Nanthawan
Deluxe Premium Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 22, 2024
Overall is good
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Guest User
Deluxe Premium Room
Stayed in Dec 2024
Couples
7 review
4.2/5
Very Good
Posted on Feb 1, 2025
Great pool restaurant but the room we were in was a bit rundown
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Anonymous User
Deluxe Premium Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Comfortable to go anywhere the place is very quite Breakfast is a good taste
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Rezai
Deluxe Premium Room
Stayed in Jun 2024
Couples
17 review
1.5/5
Posted on Jul 29, 2024
Very old equipment A to Z fridge, gym, door locks, chairs, hotal roof had water leaking shower very uncomfortable
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok during your recent stay here in Phitsanulok and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Tanachaporn
Deluxe Premium Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 24, 2024
The room is spacious and clean, plus there is a huge swimming pool at the hotel
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
Willi388
Deluxe Premium Room
Stayed in Dec 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The food is great, the receptions really helpfull , the room is big
Response from Property: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok